Online customer service agents who use emoticons and who are fast typists may have a better chance of putting smiles on their customers' faces during business-related text chats, according to researchers.
Emoticons, punctuation and creative spelling have been debated, condemned, and regulated since the very beginning of online text-based communication.
Researchers at a Dutch university have developed an online programme that is able give the age and gender of users purely based on the content they post on the social network Twitter.
Although it feels like it's been around forever, Facebook turned 9 years old Monday.
(Phys.org)—Women are twice as likely as men to use emoticons in text messages, according to a new study from Rice University.
If Facebook is like hanging out at a banquet with a large buffet to feast on, then social network Path is an intimate dinner with close friends. Path is now getting new silverware and table decorations, so to speak, with ...
The emoticons used on Twitter are a language in themselves and are taking on new and often surprising meanings of their own, according to new research.
(PhysOrg.com) -- The country rated highest on the map which rated words and icons used to describe happiness on social network site Twitter.
The impact of text messaging on the decline of formal writing among teens has been debated in pedagogical circles ever since cell-phone ownership became an adolescent rite of passage in the mid-2000s. But according to a University ...