How AI can boost service for vulnerable customers

Artificial intelligence has become the Swiss Army knife of the business world, a universal tool for increasing sales, optimizing efficiency, and interacting with customers. But new research from Texas McCombs explores another ...

Mental health in the workplace is an ongoing challenge

In Quebec workplaces, psychological distress and psychotropic drug use have fallen back to prepandemic levels, but symptoms of depression, anxiety and burnout have become more widespread.

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