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News tagged with customer

Tweeting, more than just self expression: study

(PhysOrg.com) -- From CNN to Ashton Kutcher everyone is tweeting. In ads, many companies now display the logo of an animated blue bird holding a sign that says "follow me."

Technology / Internet

created Sep 10, 2009 | popularity 3 / 5 (1) | comments 1

Tighter oversight on border laptop searches

(AP) -- The Obama administration on Thursday put new restrictions on searches of laptops at U.S. borders to address concerns that federal agents have been rummaging through travelers' personal information.

Technology / Other

created Aug 27, 2009 | popularity 5 / 5 (1) | comments 1

Research shows advertisers new ways to hunt for TV bargains

(PhysOrg.com) -- The scene is played out in living rooms across America daily: A favorite television show builds to its riveting conclusion, and a commercial for fast food, automobiles or laundry detergent fills the screen.

Other Sciences / Social Sciences

created Aug 18, 2009 | popularity 3 / 5 (2) | comments 0

Clone ranger sniffs out airport drugs

A cloned sniffer dog has proved itself smarter than the average pup by detecting drugs at South Korea's main airport just weeks after starting service, officials said Wednesday.

Biology / Biotechnology

created Aug 12, 2009 | popularity not rated yet | comments 0

How to make negative services less unpleasant for consumers

Service quality beliefs are usually positively related to customer satisfaction - the higher the perceived service quality, the higher the customer's satisfaction. However, an article published in the August issue of the ...

Other Sciences / Social Sciences

created Aug 07, 2009 | popularity 2 / 5 (2) | comments 0

Google launches rare ad campaign to sell more apps

(AP) -- Google Inc. is so well known that it has become a synonym for search, making advertising unnecessary. Getting businesses to buy Google's online suite of office applications requires a little more ...

Technology / Internet

created Aug 03, 2009 | popularity 2 / 5 (1) | comments 0

Computer giant Dell fined in Taiwan over consumer dispute

Taiwanese authorities on Thursday fined US computer giant Dell one million Taiwan dollars (30,500 US) for customer rights infringements after it failed to honour an online price offer.

Technology / Business

created Jul 30, 2009 | popularity not rated yet | comments 0

South Korean customs deploy six cloned sniffer dogs

South Korea customs has deployed what it claims to be the world's first cloned working sniffer dogs, officials said Sunday.

Biology / Biotechnology

created Jul 19, 2009 | popularity 4 / 5 (1) | comments 0

Wage gap linked to customer bias

Researchers have helped solve the mystery of why white men continue to earn 25 percent more than equally well-performing women and minorities. Managers and business owners must pay a premium for white male employees because ...

Other Sciences / Social Sciences

created Jun 03, 2009 | popularity 4 / 5 (2) | comments 3

TD Ameritrade data theft settlement gets court OK

(AP) -- More than 6 million current and former customers of online brokerage TD Ameritrade Holding Corp. will be able to benefit from the settlement of a class-action lawsuit filed over the theft of client contact information.

Technology / Internet

created May 11, 2009 | popularity not rated yet | comments 1

Study describes what companies should do to recover from a product recall

A product recall can significantly affect a company's bottom line and its reputation, but a swift recall and restitution to purchasers can minimize harm to the company - and even improve customer satisfaction. ...

Other Sciences / Economics & Business

created May 11, 2009 | popularity not rated yet | comments 0

eBay to close Vancouver facility

Online auction giant eBay announced plans to close a customer service facility in Vancouver which employs some 700 people.

Technology / Internet

created May 06, 2009 | popularity not rated yet | comments 0

Fujitsu Develops Secure USB Memory Device Featuring Automatic Data-Erase Function

Fujitsu Laboratories today announced the development of two new technologies designed to prevent the unwanted disclosure of data from lost universal serial bus (USB) memory devices and prevent uploads to file-sharing ...

Electronics / Hardware

created Apr 17, 2009 | popularity 4.8 / 5 (4) | comments 2

Poor customer service leads to loss of customers

Cost reductions are high on the agenda in many firms. Cost reductions often result in manning reductions and fewer employees. Customer service is a labour intensive function, and is therefore very likely to be affected by ...

Other Sciences / Other

created Mar 26, 2009 | popularity 5 / 5 (1) | comments 1

Sun Microsystems to offer 'public cloud' service

(AP) -- Taking a cue from Amazon.com, Sun Microsystems Inc. plans to launch its own "public cloud" service, which will let everyone from big-time corporations to dorm-room entrepreneurs run their businesses on Sun's computers ...

Technology / Software

created Mar 18, 2009 | popularity 4 / 5 (1) | comments 0