News tagged with customer

Thanking customers can reap rewards

Companies rarely acknowledge customers who fill out those ubiquitous satisfaction surveys. But a sincere, well-timed "thank you" can reap huge rewards, finds first-of-its-kind research led by a Michigan State University marketing ...

dateDec 29, 2014 in Economics & Business
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Apple and IBM to help cable guy arrive quicker

Apple and IBM, once the most unlikely of allies, on Wednesday announced the first fruits of a partnership aimed at developing new mobile software—and selling more mobile devices—to business customers.

dateDec 10, 2014 in Business
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