News tagged with customer

Service is key to winery sales

To buy, or not to buy? That is the question for the more than 5 million annual visitors to New York's wineries. Cornell University researchers found that customer service is the most important factor in boosting tasting room ...

Mar 07, 2014 4 / 5 (3) 0

Comcast-TWC merger worries consumers

Cable subscribers don't give Comcast and Time Warner Cable good grades when it comes to customer satisfaction. So after Comcast announced its $45 billion purchase of Time Warner Cable Thursday, it didn't ...

Feb 14, 2014 3 / 5 (1) 1