News tagged with customer service
Sun Microsystems to offer 'public cloud' service
(AP) -- Taking a cue from Amazon.com, Sun Microsystems Inc. plans to launch its own "public cloud" service, which will let everyone from big-time corporations to dorm-room entrepreneurs run their businesses on Sun's computers ...
Mar 18, 2009 |
4 / 5 (1) |
0
A new category of heel: The customer service saboteur
There are jerks, and then there are jerks.
Other Sciences / Economics & Business
May 17, 2012 |
3.7 / 5 (3) |
1
Brand loyalty increases when other customers look, act like us
The more other customers look and act like us, the more likely we are to stay loyal to a particular store or product, according to a groundbreaking study co-authored by a Michigan State University marketing ...
Other Sciences / Economics & Business
Apr 25, 2012 |
not rated yet |
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Oracle's fiscal 3Q to provide gauge on technology
Oracle's latest quarterly earnings should provide a peak at just how confident companies have become in the economy by their willingness to spend money on new technology.
Mar 19, 2012 |
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Building consumer trust critical to online marketing success, researchers find
(PhysOrg.com) -- With identity fraud and the increasingly open Internet growing, consumers seem less likely to give out personal information online. For e-commerce and online marketers, this is a roadblock to the customer ...
Other Sciences / Economics & Business
Feb 29, 2012 |
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Employers feel no love for unscrupulous practice of 'service sweethearting'
A new study led by two Florida State University marketing professors finds that some frontline service employees who are rewarded for hikes in customer loyalty and satisfaction also may engage in "service ...
Other Sciences / Economics & Business
Feb 10, 2012 |
3.3 / 5 (3) |
10
Apple accepts payment in China's yuan currency
Apple has started accepting payment in China's yuan currency through its online store, opening it up to the biggest Internet market in the world, company officials said Monday.
Nov 21, 2011 |
3 / 5 (1) |
0
House votes for 5-year freeze in new cell taxes
(AP) -- The House on Tuesday approved a five-year freeze on any new state and local taxes imposed on cellphones and other wireless services, including wireless broadband access.
Nov 02, 2011 |
5 / 5 (1) |
1
Sony PlayStation Network restored in US, Europe
(AP) -- Sony Corp. says it is restoring its PlayStation Network in the U.S., Europe and parts of Asia today after hackers stole customer data and sent services offline in April.
Jun 02, 2011 |
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To boost customer satisfaction, owners should pay attention to employee job satisfaction
Previous studies have shown that customer satisfaction plays a key role in the health and future success of any company. When customers are satisfied, they keep coming back to the same store and invite their friends to do ...
Other Sciences / Economics & Business
Jun 01, 2011 |
4 / 5 (2) |
0
Got up on the wrong side of the bed? Your work will show it
A new study of telephone customer service representatives shows just how important it is for employees to start the workday in a good mood.
Other Sciences / Social Sciences
Apr 04, 2011 |
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0
Widespread outage for AT&T's digital phone lines
(AP) -- AT&T's new digital home phone service failed across the country Tuesday, illustrating continuing reliability issues with Internet-based phone service.
May 25, 2010 |
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Sony Ericsson closes NC, other sites as HQ moves
(AP) -- Cell phone handset maker Sony Ericsson will move its North American headquarters from North Carolina to Atlanta and close a half-dozen sites worldwide as it retrenches against what it expects will be a tighter market ...
Nov 18, 2009 |
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Tweeting, more than just self expression: study
(PhysOrg.com) -- From CNN to Ashton Kutcher everyone is tweeting. In ads, many companies now display the logo of an animated blue bird holding a sign that says "follow me."
Sep 10, 2009 |
3 / 5 (1) |
1
eBay to close Vancouver facility
Online auction giant eBay announced plans to close a customer service facility in Vancouver which employs some 700 people.
May 06, 2009 |
not rated yet |
0
