News tagged with customer service

Service is key to winery sales

To buy, or not to buy? That is the question for the more than 5 million annual visitors to New York's wineries. Cornell University researchers found that customer service is the most important factor in boosting tasting room ...

Mar 07, 2014
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Pa. vendor confirms link to Target data probe (Update)

Minneapolis-based Target isn't commenting on reports that a Pittsburgh-area heating and refrigeration company is being investigated as the possible portal through which computer hackers stole credit card numbers from 40 million ...

Feb 07, 2014
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Sprint eliminating 800 customer-service jobs

Sprint says it's eliminating about 800 customer service jobs because fewer people are calling its centers. With growth in other parts of the business, Sprint says it expects the company's work force to remain at about 40,000.

Aug 27, 2013
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New video streaming technology for mobile phones

VTT Technical Research Centre of Finland has developed a new architecture for better-quality video streaming on mobile phones and across wireless networks. The new architecture is based on utilising information gathered and ...

Jul 10, 2013
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Visual language will result in better services

The number of digital services that we have to deal with has exploded. They are provided through a range of different marketing channels and across various technical platforms, and we order everything from ...

Jun 24, 2013
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