News tagged with customer service

Service is key to winery sales

To buy, or not to buy? That is the question for the more than 5 million annual visitors to New York's wineries. Cornell University researchers found that customer service is the most important factor in boosting tasting room ...

Mar 07, 2014 4 / 5 (3) 0

Sprint eliminating 800 customer-service jobs

Sprint says it's eliminating about 800 customer service jobs because fewer people are calling its centers. With growth in other parts of the business, Sprint says it expects the company's work force to remain at about 40,000.

Aug 27, 2013 not rated yet 1

Valuing versatility

It's often said that we live in an age of increased specialization: physicians who treat just one ailment, scholars who study just one period, network administrators who know just one operating system.

May 01, 2013 4 / 5 (4) 1 | with audio podcast