News tagged with customer service

Now in aisle 3 at Lowe's: robots

The robots are coming. Lowe's is testing whether new bots on wheels can improve its customer service, like helping a shopper find a match for something as simple as a nail.

dateOct 28, 2014 in Robotics
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Service is key to winery sales

To buy, or not to buy? That is the question for the more than 5 million annual visitors to New York's wineries. Cornell University researchers found that customer service is the most important factor in boosting tasting room ...

dateMar 07, 2014 in Other
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Pa. vendor confirms link to Target data probe (Update)

Minneapolis-based Target isn't commenting on reports that a Pittsburgh-area heating and refrigeration company is being investigated as the possible portal through which computer hackers stole credit card numbers from 40 million ...

dateFeb 07, 2014 in Security
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