News tagged with customer service

Now in aisle 3 at Lowe's: robots

The robots are coming. Lowe's is testing whether new bots on wheels can improve its customer service, like helping a shopper find a match for something as simple as a nail.

Oct 28, 2014
4.6 / 5 (7) 2

Service is key to winery sales

To buy, or not to buy? That is the question for the more than 5 million annual visitors to New York's wineries. Cornell University researchers found that customer service is the most important factor in boosting tasting room ...

Mar 07, 2014
4 / 5 (3) 0

Pa. vendor confirms link to Target data probe (Update)

Minneapolis-based Target isn't commenting on reports that a Pittsburgh-area heating and refrigeration company is being investigated as the possible portal through which computer hackers stole credit card numbers from 40 million ...

Feb 07, 2014
5 / 5 (2) 0