News tagged with customer management
Cash talks when overbooked hotel guests walk
Cash bonuses can help hotel operators lure back disappointed customers who were displaced during overbooking snags, according to Penn State researchers.
Other Sciences / Economics & Business
Jun 07, 2011 |
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Restaurant customers willing to pay more for local food
Not only are restaurant patrons willing to pay more for meals prepared with produce and meat from local providers, the proportion of customers preferring local meals actually increases when the price increases, ...
Other Sciences / Economics & Business
Oct 26, 2010 |
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Wage gap linked to customer bias
Researchers have helped solve the mystery of why white men continue to earn 25 percent more than equally well-performing women and minorities. Managers and business owners must pay a premium for white male employees because ...
Other Sciences / Social Sciences
Jun 03, 2009 |
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Study describes what companies should do to recover from a product recall
A product recall can significantly affect a company's bottom line and its reputation, but a swift recall and restitution to purchasers can minimize harm to the company - and even improve customer satisfaction. ...
Other Sciences / Economics & Business
May 11, 2009 |
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Sun Microsystems to offer 'public cloud' service
(AP) -- Taking a cue from Amazon.com, Sun Microsystems Inc. plans to launch its own "public cloud" service, which will let everyone from big-time corporations to dorm-room entrepreneurs run their businesses on Sun's computers ...
Mar 18, 2009 |
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