It's a familiar scenario: A service provider fails to live up to your expectations and you feel some restitution may be in order. Yet, when you call customer service to voice a complaint, you're faced with an automated voice ...
Economics & Business
Mar 5, 2019
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3
US carriers will soon offer passengers additional options besides "male" and "female" when they buy tickets, an airlines trade association said Tuesday.
Social Sciences
Feb 19, 2019
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6
A pivotal piece of NASA air traffic management (ATM) software is getting fresh attention as the agency and its government, industry and academic partners prepare to test new ideas for more efficiently guiding aircraft through ...
Engineering
Sep 8, 2017
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4
Travelers on several airlines had trouble checking in for flights and waited out delays Friday after a computer outage at a company that runs airline technology systems.
Other
Nov 11, 2016
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5
Increases in summer airline travel could be an indicator of things to come for flying during the holiday season.
Other
Nov 2, 2016
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7
American Airlines will make a big technology change this weekend involving planes and pilots, but passengers won't notice a thing if all goes well.
Other
Sep 30, 2016
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7
A spate of recent computer-system breaches has spread into the travel industry, hitting a company that provides technology used for airline and hotel reservations.
Security
Aug 7, 2015
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45
Airlines are using new software that transmits weather data from planes in the air to analysts on the ground, allowing pilots to avoid turbulence that can injure passengers and damage planes.
Other
Jul 14, 2015
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24
More than 50 American Airlines flights have been delayed in the past two days by a glitch in navigation-map software loaded on pilots' iPads.
Other
Apr 29, 2015
0
19
Some British Airways frequent flier accounts have been hacked, but the airline says that most personal information is safe.
Security
Mar 28, 2015
1
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