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Economics & Business Apr 23, 2024

How companies can use generative AI for empathetic customer relationships to create lifetime value

Researchers from National Taiwan University and the University of Maryland have published a new Journal of Marketing article that examines how marketers can use GenAI to provide empathetic customer care.

Political science Apr 23, 2024

Freedom of information: To what extent are public archives accessible?

In 2000, the Council of Europe issued a Recommendation aimed at improving access to archives in the member states. Together with the Vera and Donald Blinken Open Society Archives (OSA Archivum) in Budapest, Fraunhofer ISI ...

Social Sciences Apr 16, 2024

Q&A: For many prisoners, gang affiliation drops off after release

Nearly everyone who enters prison in the United States eventually leaves. In fact, every year about 600,000 people are released from federal and state prisons, according to U.S. Department of Justice data.

Economics & Business Apr 11, 2024

What is happening to US higher education?

Recent technological advancements and new players have shaken up various industries, like entertainment and transportation. Now, these same changes are affecting higher education in America. New research out of Vanderbilt ...

Social Sciences Apr 11, 2024

Israel accused of using AI to target thousands in Gaza, as killer algorithms outpace international law

The Israeli army used a new artificial intelligence (AI) system to generate lists of tens of thousands of human targets for potential airstrikes in Gaza, according to a report published last week. The report comes from the ...

Ecology Apr 11, 2024

Hybrid intelligence can reconcile biodiversity and agriculture

A research team at the University of Hohenheim and Technical University of Munich has developed a new transdisciplinary approach to resolve the tradeoff between biodiversity and agricultural production.

Economics & Business Apr 9, 2024

Senior staff give more constructive feedback when they think they'll work with you again, study finds

A new study finds that senior auditors are more likely to provide constructive feedback and coaching to junior staff when the staff are in the same office and/or when the senior auditors know the staff will be working with ...

Environment Apr 8, 2024

Why is Ghana so hot this year? An expert explains

Ghana's meteorological agency and the state's health service have issued warnings about a period of very high temperatures expected in the first half of 2024 around the country. Ghana's experience is part of a global phenomenon: ...

Economics & Business Mar 26, 2024

The Body Shop shouldn't have failed in an age when consumers want activism from their brands. What happened?

We are in an era of brand activism and conscious consumerism. More than 70% of consumers expect brands to publicly stand for sociopolitical issues.

Social Sciences Mar 21, 2024

Elucidating urban 'ecosystems' and creating regional diversity

What is a city? What are the geographical conditions and social factors that lead to the concentration of population in an area, and how does urbanization progress? And what is needed to create urban environments that meet ...

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