Narcissists bring pluses, minuses to the workplace

July 16th, 2010 in Other Sciences / Social Sciences

(PhysOrg.com) -- You know the type: self-aggrandizing, self-indulgent and self-absorbed.

New research led by psychologist Jack Goncalo, assistant professor in the ILR School, shows how and why narcissists can influence creativity in groups and in the workplace. The findings will be published in .

For starters, narcissists are not necessarily more creative than less narcissistic peers, but they
think
they are, and they are adept at convincing others to share their inflated view of themselves. Three studies led by Goncalo in 2007 and 2008 showed that narcissistic individuals asked to pitch creative ideas to a target person were judged by the targets as being more creative than others.

Why?

Narcissists convey more enthusiasm, confidence and charisma while they are selling their ideas to others.

"The danger is that the ideas suggested by narcissists might actually be implemented despite the fact that they are not necessarily very good," said Goncalo, of ILR's Department of . "A constant pattern of selecting style over substance may benefit the narcissist, but can drag down the team."

The research also shows that narcissists can contribute to a team's creative outcomes -- but not on their own. Goncalo explained, "There is a curvilinear effect -- having more narcissists is better for generating creative solutions, but having too many narcissists provides diminishing returns."

In the workplace, for example, "You want creative tension. Narcissists shake things up -- they stimulate competition and provoke controversy." But a work setting "that is conducive to creativity is not necessarily related to harmony" and might even lead to improved problem solving, he said. On a team with too many narcissists, however, "It starts to get chaotic."

The research team, which included Cornell Ph.D. student Sharon H. Kim and Stanford University Professor Francis J. Flynn, also found:

In the meantime, how does one survive obnoxious, know-it-all narcissists? Watch the way they work and learn from their style, Goncalo advises.

"Having a creative idea is not enough, unless you know how to sell it to others. Be confident. Be enthusiastic. Never be self-deprecating," he said. "While the rest of us are being modest and polite, the narcissists may be getting ahead."

Provided by Cornell University

"Narcissists bring pluses, minuses to the workplace." July 16th, 2010. http://phys.org/news198502842.html