Apple Japan offers to replace overheating iPod nano

Aug 11, 2010
Apple's Japanese unit has offered to replace its first-generation iPod nano music player in the event of it overheating after reports of fires led to criticism from the government in Tokyo.

Apple's Japanese unit has offered to replace its first-generation iPod nano music player in the event of it overheating after reports of fires led to criticism from the government in Tokyo.

Apple confirmed "very rare cases of overheating" in the battery of the sold between September 2005 and December 2006, which distorted the shape of the device or made it unusable, the company said on its Japanese website.

It offered to replace affected units, adding that concerned customers using the first-generation iPod nano can now get the battery replaced, it said.

The company noted the fault had been traced to a particular battery supplier, adding that other iPod nano models had no such recharging problems.

The Ministry of Economy, Trade and Industry has said the recharging problems caused 27 overheating incidents, including six fires, which left four people with minor burns.

The ministry last week said Apple had separately notified it of 34 other "non-serious" overheating accidents related to the device. The ministry called Apple's delay in doing so "truly regrettable."

The Japanese unit had put information on its website about the problems, including recommending battery replacements. However, the lack of prominence given to the warnings provoked criticism.

The company has since promised to improve its website.

On Wednesday, the ministry said it was "aware of the amendment" on the Apple site.

"But we have yet to receive any formal report from the company about it. So we cannot make any comment at this stage," said Naotake Fujushiro, a product safety official at the ministry.

Apple has sold about 1.8 million units of the 2005 iPod nano in since September 2005.

The latest setback for follows the launch of its 4, which has been dogged by reception problems linked to its new design and manufacturing issues that have led to the delay of the white version.

Explore further: Review: Fire phone, an improvement on the familiar

add to favorites email to friend print save as pdf

Related Stories

Apple iPod Nano may pose fire hazard, says Japan

Jul 29, 2010

Japan's industry ministry has ordered Apple to report on measures it will take regarding cases of its iPod Nano music player overheating and catching fire, an official said Thursday.

iPod Nano to come with video camera

Sep 09, 2009

Apple announced on Wednesday that it was adding a video camera to its iPod Nano and cutting prices of its wildly popular music players.

New iPod mini Starting at Just $199

Feb 23, 2005

Apple® today unveiled the second generation iPod® mini lineup with a new 4GB model priced at just $199 and a new 6GB model with 50 percent more storage priced at $249. Both iPod mini models feature increased ...

Apple again delays white iPhone 4 debut

Jul 23, 2010

Apple said Friday it is postponing the launch of a white version of its new iPhone 4 smartphone to later this year, due to manufacturing problems, leaving customers with only a black option.

Recommended for you

Xbox One update is big on friends, Blu-ray 3D support

Jul 21, 2014

An Xbox One August update is arriving for early-access users. Microsoft said, "We're looking forward to hearing feedback on features before we roll them out to all Xbox One consoles next month and beyond." ...

How Kindle Unlimited compares with Scribd, Oyster

Jul 18, 2014

Amazon is the latest—and largest—company to offer unlimited e-books for a monthly fee. Here's how Kindle Unlimited, which Amazon announced Friday, compares with rivals Scribd and Oyster.

User comments : 0