Apple Japan offers to replace overheating iPod nano

Aug 11, 2010
Apple's Japanese unit has offered to replace its first-generation iPod nano music player in the event of it overheating after reports of fires led to criticism from the government in Tokyo.

Apple's Japanese unit has offered to replace its first-generation iPod nano music player in the event of it overheating after reports of fires led to criticism from the government in Tokyo.

Apple confirmed "very rare cases of overheating" in the battery of the sold between September 2005 and December 2006, which distorted the shape of the device or made it unusable, the company said on its Japanese website.

It offered to replace affected units, adding that concerned customers using the first-generation iPod nano can now get the battery replaced, it said.

The company noted the fault had been traced to a particular battery supplier, adding that other iPod nano models had no such recharging problems.

The Ministry of Economy, Trade and Industry has said the recharging problems caused 27 overheating incidents, including six fires, which left four people with minor burns.

The ministry last week said Apple had separately notified it of 34 other "non-serious" overheating accidents related to the device. The ministry called Apple's delay in doing so "truly regrettable."

The Japanese unit had put information on its website about the problems, including recommending battery replacements. However, the lack of prominence given to the warnings provoked criticism.

The company has since promised to improve its website.

On Wednesday, the ministry said it was "aware of the amendment" on the Apple site.

"But we have yet to receive any formal report from the company about it. So we cannot make any comment at this stage," said Naotake Fujushiro, a product safety official at the ministry.

Apple has sold about 1.8 million units of the 2005 iPod nano in since September 2005.

The latest setback for follows the launch of its 4, which has been dogged by reception problems linked to its new design and manufacturing issues that have led to the delay of the white version.

Explore further: Your future office desk may remind you, hey, to move it

add to favorites email to friend print save as pdf

Related Stories

Apple iPod Nano may pose fire hazard, says Japan

Jul 29, 2010

Japan's industry ministry has ordered Apple to report on measures it will take regarding cases of its iPod Nano music player overheating and catching fire, an official said Thursday.

iPod Nano to come with video camera

Sep 09, 2009

Apple announced on Wednesday that it was adding a video camera to its iPod Nano and cutting prices of its wildly popular music players.

New iPod mini Starting at Just $199

Feb 23, 2005

AppleĀ® today unveiled the second generation iPodĀ® mini lineup with a new 4GB model priced at just $199 and a new 6GB model with 50 percent more storage priced at $249. Both iPod mini models feature increased ...

Apple again delays white iPhone 4 debut

Jul 23, 2010

Apple said Friday it is postponing the launch of a white version of its new iPhone 4 smartphone to later this year, due to manufacturing problems, leaving customers with only a black option.

Recommended for you

Standalone wireless info display device an easy fit

12 hours ago

A Latvian team has come up with a good-looking WiFi display device, connecting to the Internet using WiFi, which runs on a high-capacity built-in battery and tracks what's important to you. This is a standalone ...

Technology improves avalanche gear for backcountry skiers

13 hours ago

As outdoor recreation companies increasingly cater to skiers and snowboarders who like to venture beyond the groomed slopes at ski resorts and tackle backcountry terrain, they've put a special emphasis on gear and equipment ...

Your future office desk may remind you, hey, to move it

Jan 23, 2015

Workers in all industries know by now that having a "desk" job might have its perks but frequent exercise is not one of them. Ample warnings from health experts have been headlined in the press reminding ...

Hands-on with Microsoft's hologram device

Jan 23, 2015

Microsoft didn't use skydivers or stunt cyclists to introduce what it hopes will be the next big leap in computing technology. Instead, with its new HoloLens headset, the company is offering real-world examples ...

Review: New TV tech focuses on better picture

Jan 22, 2015

It's taken them a while to get there, but TV makers now seem to think that the way to improve the boob tube - and sell more sets at higher prices - is by having it display a better-looking picture.

User comments : 0

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.