Sony warns its VAIO laptops may overheat, cause burns

Jun 30, 2010
Sony Corp. Chairman and CEO Sir Howard Stringer shows a pocket-sized Sony Vaio computer during his keynote address at the 2009 International Consumer Electronics Show in Las Vegas. Japan's Sony issued a warning to customers worldwide that a system glitch affecting more than half a million of its VAIO laptop computers may cause overheating and possible burns.

Japan's Sony on Wednesday issued a warning to customers worldwide that a system glitch affecting more than half a million of its VAIO laptop computers may cause overheating and possible burns.

The electronics giant said a heat-monitoring chip in some of its VAIO F and C series models that were launched in January this year could be defective, leading to possible overheating, a company statement said.

Although the defect has not been known to cause personal injuries, the firm said it received a total of 39 complaints from overseas customers saying that the shape of their computers became distorted from overheating.

The glitch affects a total of 535,000 laptops worldwide, of which nearly half is in the United States and the remainder in Japan, Europe and China.

said it is offering consumers a download with which to correct the malfunction.

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