Comcast TV outage hits much of US, but problem mostly fixed

February 15, 2016 by The Associated Press

Customers of Comcast Corp. lost part of their cable television service for several hours in many major U.S. metropolitan areas Monday, but the company said the problem was fixed in most places by early afternoon.

Company spokeswoman Jenni Moyer says engineers continue to work on what she characterized as a temporary network interruption.

"Our engineers continue to work on this issue and almost all services have already been restored," she said. "We apologize for any inconvenience this has caused our customers."

The tracking site Downdetector.com reports that the outage started around 6:30 a.m. Eastern time and affected much of the East Coast from Washington, D.C., to Boston. Other affected areas included Pittsburgh, Detroit, Chicago, Minneapolis, Houston, Denver and San Francisco. Repairs were mainly completed between noon and 1 p.m., the company said.

Comcast, based in Philadelphia, says the outage primarily affected TV service. Customers lost some of their channels but kept some service. Some customers weren't affected at all, the company said.

Comcast said it was unclear what caused the or how many subscribers were affected.

Explore further: Windstream's phone service suffers major outage

Related Stories

Windstream's phone service suffers major outage

April 29, 2013

(AP)—Windstream Communications is recovering from a major outage that knocked out long-distance telephone service and blocked toll-free calls to its business customers.

Recommended for you

Mapping coal's decline and the renewables' rise

June 23, 2016

Even as coal-fired power plants across the U.S. are shutting down in response to new environmental regulations and policy mandates, defenders of the emissions-heavy fuel still have cost on their side. Coal, after all, is ...

Ultra-thin solar cells can bend around a pencil

June 20, 2016

Scientists in South Korea have made ultra-thin photovoltaics flexible enough to wrap around the average pencil. The bendy solar cells could power wearable electronics like fitness trackers and smart glasses. The researchers ...

Electric racing car breaks world record

June 23, 2016

The Formula Student team at the Academic Motorsports Club Zurich (AMZ) accomplished its mission today: the grimsel electric racing car accelerated from 0 to 100 km/h in just 1.513 seconds and set a new world record. It reached ...

0 comments

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.