Reference resources find their place among open access and Google, study finds

Jun 17, 2014
What is a reference resource and which are the most useful? Credit: SAGE

How do open access sources, tightened budgets, and competition from popular technologies affect how librarians perceive and employ reference resources? How do librarians expect to utilize reference in the future? "The State of Reference Collections," a new SAGE white paper out today, finds that though the definition of reference is changing, this is in part because reference resources now look and feel like other information sources and because other information resources perform the traditional purpose of reference – answering research questions.

"The future of reference is far from grim despite competition from Google, Wikipedia, and other resources and despite budgetary constraints, because patrons are overwhelmed by the abundance of information," the study author said. "Today, point patrons to reference resources without ever referring to them as 'reference.' This includes article, statistical, and video databases. Librarians see utility in any resource that helps patrons find an answer to their research question."

Elisabeth Leonard, Executive Market Research Manager at SAGE and Former Reference Librarian, conducted the study using a combination of a survey of 482 librarians, several focus groups, and interviews. Her findings include the following:

  • 75% of librarians consider article databases to be the most useful reference source.
  • After article databases, the reference sources seen as most useful are statistical databases (51% of librarians found them most useful), and abstracting and indexing resources (42%).
  • For most of the respondents, use of free resources is as prevalent as use of fee-based resources.
  • Librarians reported either a preference for online reference (68% of academic librarians and 50% of special librarians) or no preference for reference format (60% of public librarians and 31% of special librarians).
  • Of all the items reference librarians want publishers to provide, discovery services were the most desired. Leonard examined both how changes in library budgets impact how reference is defined and how the changing definition of reference impacts its funding.

"Classifying a resource as reference may then seem like an artificial exercise, especially for those librarians for whom traditional reference sources are now part of the circulating collection or are purchased with funds from the nonreference budget," Leonard continued. "Although not all librarians believe that using traditional reference resources is necessary, for those who do, using reference resources is a passionate cause."

This image shows the Top 5 most useful reference resources by library type. Credit: SAGE

This new study is part of a series of white papers undertaken by SAGE for the benefit of the higher education and research communities.

"SAGE is dedicated to navigating the evolution of research alongside instructors and librarians," wrote Stephen Barr, President of SAGE international. "We hope that this new study will serve as a helpful resource for all information professionals serving the changing needs of students and researchers."

Explore further: Less privileged kids shine at university, according to study

add to favorites email to friend print save as pdf

Related Stories

Few professionals keep current

Feb 22, 2010

Researchers at the University of Gothenburg and the University of Boras in Sweden have looked at how professionals in different occupational groups seek and use information and keep updated after finishing their education. ...

Demonstrating value remains elusive goal

Jun 19, 2012

Providing evidence of value remains an elusive goal for academic libraries across geographic borders, according to a new report published today. The findings are the results of a six-month research project commissioned by ...

Reference pricing changes consumers' choices

Aug 23, 2013

(HealthDay)—Consumer cost sharing resulting from reference pricing redirects patient volumes and reduces hospital prices for orthopedic surgery, according to research published in the August issue of Health Af ...

Recommended for you

Why are UK teenagers skipping school?

Dec 18, 2014

Analysis of the results of a large-scale survey reveals the extent of truancy in English secondary schools and sheds light on the mental health of the country's teens.

Fewer lectures, more group work

Dec 18, 2014

Professor Cees van der Vleuten from Maastricht University is a Visiting Professor at Wits University who believes that learning should be student centred.

How to teach all students to think critically

Dec 18, 2014

All first year students at the University of Technology Sydney could soon be required to take a compulsory maths course in an attempt to give them some numerical thinking skills. ...

User comments : 0

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.