Comcast report shows range of secret data requests

March 20, 2014
A general view of the corporate headquarters of Comcast, the United States' biggest cable television and Internet provider, in downtown Philadelphia on February 23, 2014

US conglomerate Comcast said Thursday it received 24,698 law enforcement requests for customer data in 2013, plus some for national security reasons.

The company, which published its first "transparency report," followed guidelines of an agreement with US authorities which allow only a range of numbers to be reported on national security requests.

Comcast, which operates the largest US cable broadband service and owns NBCUniversal, said the number of orders from the secret Foreign Intelligence Surveillance Court were between zero and 999 in the first six months of 2013.

Internet companies are required to delay these reports on secret court orders for at least six months, so only the period up to June 30 is covered.

Comcast also reported the same range for the number of 2013 "national security letters," which are generally from the FBI as part of an investigation related to potential terrorism.

The nearly 25,000 requests from include subpoenas, court orders and wiretaps.

"By law, we are required to respond to valid government requests. Some of the law enforcement requests also involve emergency disclosures to prevent imminent risk of death or serious physical injury," Comcast deputy general counsel and chief privacy officer Gerard Lewis said in a blog post.

"Protecting our customers' privacy is among our highest priorities and is required by the Cable Act, one of the strictest federal privacy laws. So with every request, whether it is from a local police department or the Federal Bureau of Investigation, we make sure it complies with applicable legal standards before we respond with any information."

US authorities, facing legal challenges and a public campaign for more transparency, agreed last month to allow some information on requests but only in broad ranges.

The deal came in response to pressure from the tech sector following leaked National Security Agency documents outlining vast surveillance of online and phone communications.

Comcast has announced a tie-up with Time Warner Cable which would boost its position as the largest US cable firm. The deal is being reviewed by US antitrust officials.

Explore further: Why government and tech can't agree about encryption

Related Stories

Why government and tech can't agree about encryption

November 25, 2015

Your phone is getting better and better at protecting your privacy. But Uncle Sam isn't totally comfortable with that, because it's also complicating the work of tracking criminals and potential national-security threats.

Hilton hotels hit by cyber attack

November 25, 2015

US hotel chain Hilton revealed Tuesday that hackers infected some of its point-of-sale computer systems with malware crafted to steal credit card information.

Attacks revive debate on encryption, surveillance

November 17, 2015

The deadly Paris attacks have reignited debate on encrypted communications by terror cells and whether law enforcement and intelligence services are "going dark" in the face of new technologies.

Recommended for you

Nevada researchers trying to turn roadside weed into biofuel

November 26, 2015

Three decades ago, a University of Nevada researcher who obtained one of the first U.S. Energy Department grants to study the potential to turn plants into biofuels became convinced that a roadside weed—curly top gumweed—was ...

Glider pilots aim for the stratosphere

November 20, 2015

Talk about serendipity. Einar Enevoldson was strolling past a scientist's office in 1991 when he noticed a freshly printed image tacked to the wall. He was thunderstruck; it showed faint particles in the sky that proved something ...


Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.