Microsoft hoping users will get friends, family to leave Windows XP

Feb 17, 2014

Microsoft plans to end support for Windows XP on April 8, but there are still many users whose computers run the outdated software. That's why the company has asked tech-savvy users to encourage their friends to upgrade their computers or buy new ones.

In a recent blog post, the Redmond, Wash., company said readers of its Windows blog are likely running a more modern version of the operating system, but their friends and family may not be.

"We need your help spreading the word to ensure people are safe and secure on modern up-to-date PCs," Microsoft said in its blog.

Microsoft will no longer run tech support for of the 12-year-old Windows XP or issue updates that protect the operating system from viruses after April 8. The problem is many users still run Windows XP and either don't want to upgrade their machines or don't know that they need to.

In the post, Microsoft said tech-savvy users should encourage their friends to check and see if their computers are capable of upgrading to Windows 8.1, the latest version of the software. Users can run the Windows Upgrade Assistant to see if their machine can upgrade to Windows 8.1, the company said.

But Microsoft is also quick to point out that users who upgrade their machines will not be able to keep any files, settings or applications. They'll have to back up their files. Instead, the company suggests that users simply get a new PC.

"The easiest path to Windows 8.1 is with new devices," Microsoft said.

The company does not mention that users can also upgrade to Windows 7, which is an older version of the software but one that is still supported by the company. Users whose computers can't run Windows 8.1 may be able to upgrade to Windows 7.

Explore further: Microsoft makes IE 11 browser work for Windows 7

2.2 /5 (10 votes)
add to favorites email to friend print save as pdf

Related Stories

Windows 'Blue' set to preview June 26

May 14, 2013

The tweaked version of Microsoft's operating system nicknamed Windows Blue will be previewed on June 26 and will be a free update for users as Windows 8.1, the company said Tuesday. ...

Microsoft: 8.1 update issue limited to Surface RT (Update)

Oct 21, 2013

Microsoft Corp. said Monday that a problem caused when updating computers to Windows 8.1 RT is limited to its own Surface RT devices. It's another knock on the machine that Microsoft has struggled to sell, even as it launches ...

Windows 8.1 set for October 18 release

Aug 14, 2013

A tweaked version of Microsoft's Windows operating system which restores the "Start" button missed by users and updates other features will be available on October 18, the company said Wednesday.

Recommended for you

Does your computer know how you're feeling?

14 hours ago

Researchers in Bangladesh have designed a computer program that can accurately recognize users' emotional states as much as 87% of the time, depending on the emotion.

Microsoft to unveil new Windows software

Aug 21, 2014

A news report out Thursday indicated that Microsoft is poised to give the world a glimpse at a new-generation computer operating system that will succeed Windows 8.

Unlocking the potential of simulation software

Aug 21, 2014

With a method known as finite element analysis (FEA), engineers can generate 3-D digital models of large structures to simulate how they'll fare under stress, vibrations, heat, and other real-world conditions.

User comments : 13

Adjust slider to filter visible comments by rank

Display comments: newest first

big_hairy_jimbo
3 / 5 (2) Feb 17, 2014
Amazing. A 12 year old OS. Thats 12 years of patches, and Microsoft still can't secure the operating system. Then they want people to move to B.S. Win 8.1 which has already been canned and will be replaced with Win 9. FFS Microsoft, grow a brain.

I love the advice they give. "Urrr Grandma, Microsoft have said your computer is now f_cked, so your going to have to buy a new one, and learn an entirely different and bizarre OS just so you can keep doing what you've always done... Check your Email."

Great!!!! How many phone calls am I gonna get from Grandma when she tries to use Win 8.1.
That's it I'm changing my phone number. :-)
Dr_toad
Feb 17, 2014
This comment has been removed by a moderator.
JimD
5 / 5 (1) Feb 17, 2014
Lubuntu :)
Nik_2213
4 / 5 (2) Feb 17, 2014
Forced onto a new PC with 8.1 after a storm's repeated power cycling trashed my lovely, lovely, twin-screen ex-CAD XP-PC, I can only say that those focus groups who *loved* Win 8 need their corporate heads rebooting. Took me a week to sanitise the system, by killing off dozens of phone games and news streams, installing Chrome & Thunderbird, downloading new drivers for just about everything etc etc.

Finally, I got my 1440 x 900 x 2 desktop back, via a neat DisplayLink USB adaptor. Now, tell me, how does that suit an OS front-end apparently targeted at smart phones ??

Oh, and I though I had my NAS drive's live-backup running, I still had to hit Amazon for a £50 pre-used XP_PC so I could access and transfer my e-mails...

What really bugs me is so much of this misery was so easily preventable. Just look at the power menu which asks if usage is lap-top or desk top, and the sound menu which wants to know how many speakers there are. So, have a menu that asks what look/feel you want...
Lex Talonis
3 / 5 (2) Feb 18, 2014
Yeah with ALL of the material developed on ALL of the software, all running on XP - and ALL of the hardware and drivers that go with it....

An upgrade? Explain the benefits - scum suckers at Microsoft.

Office 2007 disks - trial run - FULL of failures and the idiot ribbon - in the bin they go.

Back to Office 2003.

Windoze 7? None of the drivers for the scanners and printers worked, or were available..

Back to XP.

All the Corel Draw and other files types? Corel has gone? Upgrades for many things don't exist or just cost too much.

Xubuntu with a basic menu driven interface - We can co-exist and be happy.

No more cash cow feeding for Microsoft.

Even less so with decades of bad memories about their shoddy software and bad service.
Osteta
Feb 18, 2014
This comment has been removed by a moderator.
alfie_null
5 / 5 (2) Feb 18, 2014
People, especially non-business users, increasingly don't want to pay for their computers' operating systems. Unfortunately this is one of the big ways Microsoft makes money. It's why Microsoft seems to be deaf to its customers' desires. So now they've abandoned trying to make it enticing, and have proceeded to threats.

The mention of Ubuntu (Linux, open-source operating systems in general) spotlights the app incompatibility issue: under these alternative operating systems, it's rare for apps to be rendered unusable by O.S. upgrades. Ditto not having a upgrade path. These are important features for users. From Microsoft's view, apparently less important, or maybe more difficult to provide.
Osteta
Feb 18, 2014
This comment has been removed by a moderator.
Sinister1812
1 / 5 (2) Feb 18, 2014
There isn't anything wrong with Windows 8. Imo, it's just as good as Windows 7 and it looks the same, except the start menu is different. It just takes a bit to get used to, but it's alright.
Osiris1
1 / 5 (1) Feb 18, 2014
Well this is Grandpa! I would not have a lousy, buggy, corporate and gestapo back-door ridden piece of crap 'Windows 8x (Ate my files) spy system on any hardware that I bought. This old fart does not buy premade systems! I make my own out of parts! Always have, and always will! Micro$$$ seems bent on Appleizing the PC...........that is forcing 'consumers' to buy all there crapware from Micro$$$ 'store'. That is to say if Micro$$$ did not make it...in China...then under the new 'Win-Ate-My-Rights' regime.........it WON'T RUN! There ARE alternatives to paying thru t he nose to use this new 'W8' from a company no longer American...run by foreigners now. It is called Linux, and it does not have to be Ubuntu either. This 'rant' is coming to you from Debian7.1.0........and this runs native DVD movies too. The Linux VideoLAN project was set up so folks that bought their DVD movies could run them on the systems of their choice. And no more payin over and over for stuff..LOVE IT!
Nik_2213
not rated yet Feb 18, 2014
It was rather late, so did I forget to mention the stupid 'half open folder' icons that now half-hide and skew my many, many folder.jpg thumbnails ? Or how I've had to go through and horizontal-flip (*) many thumbnails because the interesting parts are hidden ? Or how s*l*o*w too much of the system is ? Or that WinExplorer has a nasty habit of grinding to a halt ?

At least Ctrl-Alt-Del still works-- But will they lose that, next time ??

Bring back 'Windows Classic' theme, the *so-useful* scrolling marquee screen saver and a desk-top that doesn't keep dropping into smart-phone block mode...

(*) Unique among the software & drivers I've installed, for not needing an 8.1-specific version, is IrfanView. {Kudos}
cjn
not rated yet Feb 18, 2014
This reminds me of the OFA ads trying to convince people to join through the ACA exchanges. -If you didn't make a crappy product, you wouldn't have to coerce people into buying it.

I so loathe Win8.
Squirrel
not rated yet Feb 19, 2014
Not just XP. Windows 8.1 RIP January 9, 2018. Better any device but a future dead windows PC.
Squirrel
not rated yet Feb 19, 2014
Cut paste Wikipedia:
Support status
Windows 8.2
Mainstream support: Until January 9, 2018
Extended support: Until January 10, 2023
Upgrading to Windows 8.1 will be required for mainstream Windows 8 support after January 12, 2016
MS has decided to force buyers into Apple and Samsung.
FainAvis
not rated yet Feb 23, 2014
So my old mate used to be my employer, a builder. At 85 with Parkinsons, mentally he is a shadow of his former self. He is puzzled when he clicks a box and menu items disappear. Puzzled when he gets ten or fifty print jobs in the print queue. He can afford the fanciest computer, but his head cannot learn the new interface. Heck, he has not even learned the old XP interface. I get a call as often as two times a month to fix his machine. Can I put him on any other system? Not a chance. I have to ask you all to be patient with the likes of my old mate. Don't slag them off for using old tech. And don't natter them to get with the times. They really cannot.
Fortunately, he has no bank software installed so you cannot con him to buy. And if you manage to get scamware onto his machine I will hose you anyway.
dav_daddy
not rated yet Feb 23, 2014
The only way to use Linux is by command line. I had to teach myself for a work project, CentOS 6. I've tried Ubuntu, Lubuntu. A GUI for Linux is putting lipstick on a pig, it adds nothing is confusing and a little disturbing all at once.
Bonia
Feb 23, 2014
This comment has been removed by a moderator.