HTC offers to replace cracked phone screens

Feb 18, 2014

HTC is offering to replace cracked phone screens for six months, saying it wants to address a leading consumer frustration.

The offer applies only to HTC One phones bought in the U.S. starting Tuesday. HTC Corp. will replace the screen only once.

Free shipping is available, but users will be without a for up to two weeks. For $29, HTC will ship a replacement phone overnight. The customer must return the damaged one.

There's no evidence that HTC screens are more prone to cracking than others. Rather, the offer may be a way for HTC to compete with larger rivals Apple and Samsung. While the HTC One has received favorable reviews, HTC's share of the global smartphone market is less than 5 percent, according to research firm Gartner.

Explore further: HTC offers larger phone, with fingerprint sensor

3 /5 (3 votes)
add to favorites email to friend print save as pdf

Related Stories

HTC shows off new phone for 'One' line

Feb 19, 2013

(AP)—HTC Corp., the struggling Taiwanese maker of smartphones, is taking a page from longtime partner Microsoft Corp. as it launches a new phone under the One brand.

Recommended for you

Giant tablets aimed at families

Aug 20, 2014

Costing a little more than an iPad but standing more than twice as tall, a new pair of giant tablets wants families to share cozier group experiences with technology.

Myo armband and smartglasses set for deskless workplace

Aug 20, 2014

Thalmic Labs, Canada-based makers of the Myo armband, has announced the integration of Myo with smartglasses, with the partnership help of a number of companies pairing the Myo with their products. The gesture-control ...

Sharp Aquos Crystal phone: Where's the bezel?

Aug 18, 2014

Just when you thought a fashionable gadget must be somewhat thin, Sharp is going to charm the smartphone fashion-conscious with a crazily thin phone, and it is arriving in the US quite soon. Gorgeous. Cool. ...

User comments : 1

Adjust slider to filter visible comments by rank

Display comments: newest first

foolspoo
not rated yet Feb 18, 2014
Why am i suddenly tempted to test this theory of gravity we hold so dearly?