LG admits collecting smart TV viewer habits data

Nov 22, 2013
South Korea's LG Electronics is to correct a "bug" on some of its smart TVs after admitting they send information about viewers back to the company without their permission

South Korea's LG Electronics said Friday it would correct a "bug" on some of its smart TVs after admitting they send information about viewers back to the company without their permission.

The world's second largest TV maker launched an investigation after UK-based IT consultant Jason Huntley raised the issue in a blog.

He said LG continued to collect information on which channel he was watching even after he turned off the data collection feature.

"We have found some of our smart TVs continue to transmit viewing information even when the function is turned off by the viewer," a spokesman said. "We are preparing a firmware update to roll out soon that will correct this bug."

Huntley welcomed move as the "positive step".

LG's rival Samsung Electronics, the world's largest TV maker, said its products had not experienced such a problem.

"Samsung takes all concerns regarding consumer privacy and data security very seriously," it said.

"All of our smart TVs include industry-standard security safeguards and practices to secure consumers' personal information and prevent its unauthorized collection or use," Samsung said in a statement.

Explore further: Airbnb to expand tax collection efforts

add to favorites email to friend print save as pdf

Related Stories

Samsung to provide 3D TVs to Britain's Virgin Media

Sep 29, 2010

South Korea's Samsung Electronics, the world's largest maker of flat-screen TVs, on Wednesday announced a partnership with Virgin Media to expand its presence in Britain's 3D television market.

Recommended for you

Airbnb to expand tax collection efforts

Jan 30, 2015

Online lodging operator Airbnb is expanding its efforts to collect local taxes, responding to complaints that it competes unfairly with the hotel sector.

Jay Z to acquire Wimp music service

Jan 30, 2015

US rap star Jay Z will make a $56-million foray into the music streaming business by taking over the Norwegian service Wimp, its shareholders confirmed Friday.

How can Google snap its stock out of its stupor?

Jan 30, 2015

Google has turned into a stock market laggard as the shift to mobile devices has lowered the Internet search leader's digital ad prices and the company's expensive investments in far-out technology has trimmed ...

User comments : 0

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.