Microsoft restores Windows RT 8.1 update

Oct 22, 2013

Microsoft says it has figured out what caused some Surface RT machines to shut down unexpectedly while downloading the free Windows RT 8.1 update, and has restored the update to the Windows Store.

The company said Tuesday the problem occurred when previously released updates were still being installed while the Windows RT 8.1 update was being downloaded. For about 1 of 1,000 Surface RT owners who downloaded the 8.1 update, that caused the machine to shut down and become inoperable.

Microsoft has offered a way to revive the unit and complete the update using a USB drive. The solution requires using a separate computer.

On Tuesday, Microsoft also began selling its latest models, Surface 2 and Surface Pro 2.

Explore further: Technology to help people with disabilities to learn and communicate

More information: Windows 8.1 RT recovery steps: bit.ly/1h1g25k

not rated yet
add to favorites email to friend print save as pdf

Related Stories

Microsoft: 8.1 update issue limited to Surface RT (Update)

Oct 21, 2013

Microsoft Corp. said Monday that a problem caused when updating computers to Windows 8.1 RT is limited to its own Surface RT devices. It's another knock on the machine that Microsoft has struggled to sell, even as it launches ...

Recommended for you

BPG image format judged awesome versus JPEG

Dec 17, 2014

If these three letters could talk, BPG, they would say something like "Farewell, JPEG." Better Portable Graphics (BPG) is a new image format based on HEVC and supported by browsers with a small Javascript ...

Atari's 'E.T.' game joins Smithsonian collection

Dec 15, 2014

One of the "E.T." Atari game cartridges unearthed this year from a heap of garbage buried deep in the New Mexico desert has been added to the video game history collection at the Smithsonian.

User comments : 0

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.