Microsoft restores Windows RT 8.1 update

Oct 22, 2013

Microsoft says it has figured out what caused some Surface RT machines to shut down unexpectedly while downloading the free Windows RT 8.1 update, and has restored the update to the Windows Store.

The company said Tuesday the problem occurred when previously released updates were still being installed while the Windows RT 8.1 update was being downloaded. For about 1 of 1,000 Surface RT owners who downloaded the 8.1 update, that caused the machine to shut down and become inoperable.

Microsoft has offered a way to revive the unit and complete the update using a USB drive. The solution requires using a separate computer.

On Tuesday, Microsoft also began selling its latest models, Surface 2 and Surface Pro 2.

Explore further: Microsoft: 8.1 update issue limited to Surface RT (Update)

More information: Windows 8.1 RT recovery steps: bit.ly/1h1g25k

not rated yet
add to favorites email to friend print save as pdf

Related Stories

Microsoft: 8.1 update issue limited to Surface RT (Update)

Oct 21, 2013

Microsoft Corp. said Monday that a problem caused when updating computers to Windows 8.1 RT is limited to its own Surface RT devices. It's another knock on the machine that Microsoft has struggled to sell, even as it launches ...

Recommended for you

Microsoft to unveil new Windows software

1 minute ago

A news report out Thursday indicated that Microsoft is poised to give the world a glimpse at a new-generation computer operating system that will succeed Windows 8.

Unlocking the potential of simulation software

7 hours ago

With a method known as finite element analysis (FEA), engineers can generate 3-D digital models of large structures to simulate how they'll fare under stress, vibrations, heat, and other real-world conditions.

Indonesian capital threatens to ban Uber car app

Aug 20, 2014

The Indonesian capital is threatening to shut down controversial smartphone car-hailing service Uber due to licensing issues a week after it officially launched in the city, an official said Wednesday.

User comments : 0