Microsoft restores Windows RT 8.1 update

Oct 22, 2013

Microsoft says it has figured out what caused some Surface RT machines to shut down unexpectedly while downloading the free Windows RT 8.1 update, and has restored the update to the Windows Store.

The company said Tuesday the problem occurred when previously released updates were still being installed while the Windows RT 8.1 update was being downloaded. For about 1 of 1,000 Surface RT owners who downloaded the 8.1 update, that caused the machine to shut down and become inoperable.

Microsoft has offered a way to revive the unit and complete the update using a USB drive. The solution requires using a separate computer.

On Tuesday, Microsoft also began selling its latest models, Surface 2 and Surface Pro 2.

Explore further: Microsoft: 8.1 update issue limited to Surface RT (Update)

More information: Windows 8.1 RT recovery steps: bit.ly/1h1g25k

not rated yet
add to favorites email to friend print save as pdf

Related Stories

Microsoft: 8.1 update issue limited to Surface RT (Update)

Oct 21, 2013

Microsoft Corp. said Monday that a problem caused when updating computers to Windows 8.1 RT is limited to its own Surface RT devices. It's another knock on the machine that Microsoft has struggled to sell, even as it launches ...

Recommended for you

Enabling dynamic prioritization of data in the cloud

Apr 14, 2014

IBM inventors have patented a cloud computing invention that can improve quality of service for clients by enabling data to be dynamically modified, prioritized and shared across a cloud environment.

Uber meets local lookalikes in Asia taxi-app wars

Apr 14, 2014

Riding on its startup success and flush with fresh capital, taxi-hailing smartphone app Uber is making a big push into Asia. There's a twist, though: Instead of being the game-changing phenomena it was in ...

User comments : 0

More news stories

Floating nuclear plants could ride out tsunamis

When an earthquake and tsunami struck the Fukushima Daiichi nuclear plant complex in 2011, neither the quake nor the inundation caused the ensuing contamination. Rather, it was the aftereffects—specifically, ...

Unlocking secrets of new solar material

(Phys.org) —A new solar material that has the same crystal structure as a mineral first found in the Ural Mountains in 1839 is shooting up the efficiency charts faster than almost anything researchers have ...