Microsoft restores Windows RT 8.1 update

Oct 22, 2013

Microsoft says it has figured out what caused some Surface RT machines to shut down unexpectedly while downloading the free Windows RT 8.1 update, and has restored the update to the Windows Store.

The company said Tuesday the problem occurred when previously released updates were still being installed while the Windows RT 8.1 update was being downloaded. For about 1 of 1,000 Surface RT owners who downloaded the 8.1 update, that caused the machine to shut down and become inoperable.

Microsoft has offered a way to revive the unit and complete the update using a USB drive. The solution requires using a separate computer.

On Tuesday, Microsoft also began selling its latest models, Surface 2 and Surface Pro 2.

Explore further: Microsoft: 8.1 update issue limited to Surface RT (Update)

More information: Windows 8.1 RT recovery steps: bit.ly/1h1g25k

not rated yet
add to favorites email to friend print save as pdf

Related Stories

Microsoft: 8.1 update issue limited to Surface RT (Update)

Oct 21, 2013

Microsoft Corp. said Monday that a problem caused when updating computers to Windows 8.1 RT is limited to its own Surface RT devices. It's another knock on the machine that Microsoft has struggled to sell, even as it launches ...

Recommended for you

Facebook's Internet.org expands in Zambia

19 hours ago

(AP)—Facebook's Internet.org project is taking another step toward its goal of bringing the Internet to people who are not yet online with an app launching Thursday in Zambia.

Body by smartphone

Jul 30, 2014

We love our smartphones. Since they marched out of the corporate world and into the hands of consumers about 10 years ago, we've relied more and more on our iPhone and Android devices to organize our schedules, ...

Breakthrough elastic cloud-to cloud networking

Jul 30, 2014

Scientists from AT&T, IBM and Applied Communication Sciences (ACS) announced a proof-of-concept technology that reduces set up times for cloud-to-cloud connectivity from days to seconds. This advance is a major step forward ...

Security CTO to detail Android Fake ID flaw at Black Hat

Jul 29, 2014

Where have you heard this before: A team of security researchers discover a security flaw in Android devices. This is, however, news. This time, experts are talking about a flaw that involves a widespread ...

User comments : 0