Chinese state media sets sights on Samsung

Oct 22, 2013
A Samung shop in Seoul on July 5, 2013

China's state-run broadcaster launched a broadside against South Korean electronics giant Samsung, the latest foreign brand to be castigated by authorities in the world's second-largest economy.

In a 30-minute investigative programme featuring interviews with consumers and repairmen, state-run China Central Television criticised Samsung for producing "faulty" smartphones, arguing that the manufacturer's Galaxy S and Note series handsets are liable to freeze-up due to a software problem.

The show also took aim at Samsung's warranty policy. It quoted the firm as saying it would investigate the issues raised.

The lengthy investigation into Samsung, the most popular smartphone brand in China, was broadcast on Monday, a day after the state broadcaster aired another show accusing US coffee chain Starbucks of overcharging its Chinese customers.

Starbucks responded that its different operating costs in cities across the globe render "inaccurate" any comparisons in the prices of its drinks in different markets.

Earlier this year, Chinese state media took aim at tech giant Apple, accusing the US company of "unparalleled arrogance" in its warranty policy and customer service in China—a barrage of criticism that halted soon after the company's CEO, Tim Cook, apologised.

The clampdowns are partly an official response to public frustration over high prices for imported goods, analysts say, but by singling out largely overseas firms they have raised alarm in the foreign business community.

Explore further: China targets Germany's Bayer in drug price probe

add to favorites email to friend print save as pdf

Related Stories

China targets Germany's Bayer in drug price probe

Sep 13, 2013

Chinese authorities have visited an office of German pharmaceutical giant Bayer, the company said Friday, making it the latest target in a probe of foreign drug firms over high prices.

Apple's grip on China tablet market loosens

Aug 22, 2013

Apple's grip on China's tablet market has loosened as Asian tech companies increase sales with cheaper Android tablet computers, a market report showed Thursday.

Samsung's 2Q profit record high but below forecast

Jul 26, 2013

(AP)—Samsung Electronics reported a record-high profit for a sixth straight quarter but still disappointed investors who had higher expectations for the world's largest smartphone maker.

Apple sees China becoming biggest market

Jan 11, 2013

Apple Chief Executive Tim Cook, on his second visit to China in a year, said he expects the country to surpass the United States as the technology giant's largest market, state media reported.

Recommended for you

Ticketfly buying WillCall for on-premise data

16 hours ago

Ticketfly Inc., a San Francisco-based technology company among several posing a challenge to Ticketmaster, is acquiring WillCall Inc., a crosstown rival that turns your smartphone into a mobile wallet at live events.

HP revenue inches up after years of decline

Aug 20, 2014

Hewlett-Packard on Wednesday reported that its quarterly revenue rose for the first time in three years, nudged by improved computer sales everywhere except Russia and China.

Restaurants experimenting with pay-in-advance tickets

Aug 20, 2014

With restaurant patrons increasingly jumping on the Internet to make reservations, some high-end eateries here and across the country are adding a new tech wrinkle: having their clientele pay for their meal in advance using ...

Chip maker Infineon to buy California firm for $3B (Update)

Aug 20, 2014

German chip maker Infineon Technologies AG says it has agreed to pay $3 billion in cash for California-based semiconductor firm International Rectifier, which produces power-management components used in everything from cars ...

User comments : 0