Microsoft restores Outlook.com service on the Web (Update)

Aug 15, 2013

Microsoft has fixed a problem that prevented some people from getting their email on Outlook.com.

Service had been restored on the Web shortly after 2 p.m. PDT Wednesday, according to an update on Microsoft's website. That's more than seven hours after Microsoft first acknowledged that some people had been locked out of their Outlook.com accounts.

Some Outlook.com users trying to check email on mobile devices might still be encountering trouble that engineers are trying to clear up, according to a Microsoft statement.

Earlier in the day, some people also could not retrieve their files stored on Microsoft's SkyDrive service. But that problem had been resolved by late morning PDT.

Microsoft blamed the breakdown on an unexplained "incident." The Redmond, Washington, company said only a small number of users were affected, but didn't provide further specifics.

Even if only a small percentage of Outlook.com users were cut off, millions of people could have been inconvenienced. Microsoft boasts it has more than 400 million accounts on Outlook.com.

Microsoft Corp. transferred all the users of its other Web email, including those with the hotmail.com and msn.com domains, to Outlook earlier this year as part of its attempt to outshine Google Inc.'s Gmail and Yahoo Inc.'s email.

Explore further: Say Ello to the new privacy debate on social media

not rated yet
add to favorites email to friend print save as pdf

Related Stories

Microsoft embraces a Google service for a change

May 14, 2013

Microsoft's disdain for Google doesn't extend to all of its rival's products. In a rare bit of cooperation, Microsoft's Outlook.com is giving users of its free email service the option of logging into Google Chat to exchange ...

Hotmail is dead as Outlook.com takes over

May 03, 2013

Microsoft's Hotmail, the free webmail service used by hundreds of millions of people around the world, was phased out Friday, as the US tech giant completed a rebranding to Outlook.com.

Microsoft adds Facebook to Outlook

Jul 13, 2010

Microsoft added Facebook to Outlook on Tuesday, giving users of its popular email program the ability to view status updates, pictures and wall posts from their friends on the social network.

Recommended for you

Say Ello to the new privacy debate on social media

Sep 29, 2014

Ello is new social networking space on the web that is receiving a lot of attention of late – so much that it's caused a few problems with the website out of action from time to time. ...

Post-Snowden, iPhone 6 encryption fans safety debate

Sep 28, 2014

Encryption technology in the iPhone 6 has taken root in a scales-of-justice debate between privacy supporters and public safety officials. Apple is using a more advanced encryption technology.

'Anti-Facebook' social network gets viral surge

Sep 28, 2014

In a matter of days, the new social network Ello, described as the "anti-Facebook" for its stand on privacy and advertising, has become perhaps the hottest ticket on the Internet.

User comments : 0