Google loses appeal in Taiwan over app refund

February 3, 2012
Taiwan said it had rejected an appeal by Google against a fine imposed on the US Internet giant for refusing to grant customers a seven-day trial period on its mobile phone apps.

Taiwan said Friday it had rejected an appeal by Google against a fine imposed on the US Internet giant for refusing to grant customers a seven-day trial period on its mobile phone apps.

The Taipei City government, which levied the fine of Tw$1 million ($33,000) in mid-2011, said the economics ministry had ruled in its favour.

"We urge to respect Taiwan's laws and the rights of our consumers to resume sales of its Android Market paid apps," it said in a statement.

Taiwan's consumer protection law stipulates that consumers are entitled to a seven-day trial period after purchasing products online, including applications.

The capital city's government last year said that Google and Apple had violated the law and ordered them to amend its trading rules. later complied with the law but Google did not, it said.

Under the terms of service for Googles Android Market, consumers are entitled to a refund only within 15 minutes of purchasing a product online.

Google has suspended the sale of its paid apps in Taiwan since the dispute.

Google Taiwan's officials were not immediately available for comment.

Explore further: T-Mobile to launch second Google phone in August

Related Stories

Verizon Wireless will not offer Google's Nexus One

April 27, 2010

Google has dropped plans to offer its Nexus One smartphone on the network of Verizon Wireless, the biggest US wireless carrier, in an apparent setback for its mobile phone market expansion.

Apple to nix apps that tip off drunk drivers

June 9, 2011

(AP) -- After pressure from four U.S. senators, Apple Inc. has said it will start rejecting iPhone applications that tip drivers off about police checkpoints for drunken driving.

Google fined by Taipei over app refund

June 27, 2011

Taipei said Monday it had fined Google Tw$1,000,000 ($34,600) for refusing to grant customers a seven-day trial period when they download apps for their cell phones.

Recommended for you

Microsoft describes hard-to-mimic authentication gesture

August 1, 2015

Photos. Messages. Bank account codes. And so much moreā€”sit on a person's mobile device, and the question is, how to secure them without having to depend on lengthy password codes of letters and numbers. Vendors promoting ...

0 comments

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.