'We care about every worker': Apple CEO

Jan 28, 2012
Apple chief executive Tim Cook, pictured here in 2011, has responded to media reports alleging harsh working conditions in China for manufacturing employees of the popular gadget-maker.

Apple chief executive Tim Cook has responded to media reports alleging harsh working conditions in China for manufacturing employees of the popular gadget-maker.

Cook, who took over as chief executive from Apple's late co-founder, , addressed the reports of long hours and occasionally unsafe conditions in an email obtained by the 9to5mac.com website.

Cook's message comes after The New York Times and other published stories about working conditions in factories in China which make parts or assemble Apple devices such as the and the .

"As a company and as individuals, we are defined by our values," Cook said in the email. "Unfortunately some people are questioning Apple's values today, and I'd like to address this with you directly."

The Times report cited safety issues and said workers assembling iPhones, iPads and other devices "often labor in " and work "excessive overtime."

The newspaper said two at iPad factories last year killed four people and injured 77.

"We care about every worker in our worldwide ," Cook said. "Any accident is deeply troubling, and any issue with working conditions is cause for concern.

"Any suggestion that we don't care is patently false and offensive to us," he said. "As you know better than anyone, accusations like these are contrary to our values. It's not who we are.

"For the many hundreds of you who are based at our suppliers' manufacturing sites around the world, or spend long stretches working there away from your families, I know you are as outraged by this as I am," Cook said.

Apple was inspecting more factories and this month opened up its supply chain for independent evaluations by the Fair Labor Association, he said.

"Every year we inspect more factories, raising the bar for our partners and going deeper into the supply chain," Cook said. "We've made a great deal of progress and improved conditions for hundreds of thousands of workers.

"We know of no one in our industry doing as much as we are, in as many places, touching as many people," he said.

"We are attacking problems aggressively with the help of the world’s foremost authorities on safety, the environment, and fair labor," he said.

"We will continue to dig deeper, and we will undoubtedly find more issues," Cook said. "What we will not do -- and never have done -- is stand still or turn a blind eye to problems in our supply chain. On this you have my word."

Apple did not immediately respond to a request for comment.

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User comments : 14

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epsi00
4.4 / 5 (8) Jan 28, 2012
Sure, Apple cares about every single worker the same way a lion cares about a a defenseless prey.
ugosugo
3.9 / 5 (7) Jan 28, 2012
That's why CEOs are paid millions dollars. To tell ballshits and pretend to believe them, despite all the evidence being against it.
tigger
4.2 / 5 (5) Jan 28, 2012
iDontBelieve
trekgeek1
4 / 5 (4) Jan 28, 2012
iDontBelieve


Very good. I would have also accepted iFraud or iPhoney.
kochevnik
4 / 5 (4) Jan 28, 2012
Tim Cook could peddle an outsourced ISlave or Job's secret killer app as the IDead with a straight face.
kaasinees
0.5 / 5 (24) Jan 28, 2012
Thanks Tim Crook.
Noumenon
2.2 / 5 (9) Jan 29, 2012
As long as there is no Chinese blood residue left on my iPad when I buy it, I don't care how it's made,.. just get it down or else, so's I can play angry birds.
Noumenon
1.7 / 5 (6) Jan 29, 2012
.... But, seriously, These apple products provide jobs for these people, who would otherwise most likely be in the fields or working in worst conditions in any case. It's China, give Apple a break. If the iPad was made in the USA, stupid unions would make it so expensive it would be unsellable,.. so 3rd world labour is what it is.
tarheelchief
not rated yet Jan 29, 2012
It would greatly improve morale if the corporation spread out all its cash and gave 2/3rds of it to the workers in a bonus,and 1/3 to the shareholders as a premium for supporting the fantastic product line.
zaxxon451
not rated yet Jan 30, 2012
.... But, seriously, These apple products provide jobs for these people, who would otherwise most likely be in the fields or working in worst conditions in any case. It's China, give Apple a break. If the iPad was made in the USA, stupid unions would make it so expensive it would be unsellable,.. so 3rd world labour is what it is.


Sounds like you were serious about your first comment. The entitlement Americans feel about cheap goods never ceases to amaze me. More consumption. Throw it away and upgrade. Who gives a sh*t about who makes it, or the conditions under which they work, as long as I get mine. The greed of corporations in this country goes hand in hand with the thirst we have for crap that we have been brainwashed into thinking we "need".
Noumenon
1 / 5 (3) Jan 30, 2012
You're naive. China needs us, and we need them. No one is brainwashed, and everyone across the globe desires to improve their standard of living. This is not greed, this is a good thing, because it creates jobs and improves technology and standards of living. Every country must go through growing pains. Liberals are constantly complaining and whining like little bedwetters. The Chinese people will have to handle their own gov.
More consumption. Throw it away and upgrade.

Yes Exactly, keep that economy engine turning!
kaasinees
0 / 5 (21) Jan 30, 2012
You're naive. China needs us, and we need them. No one is brainwashed, and everyone across the globe desires to improve their standard of living. This is not greed, this is a good thing, because it creates jobs and improves technology and standards of living. Every country must go through growing pains. Liberals are constantly complaining and whining like little bedwetters. The Chinese people will have to handle their own gov.
More consumption. Throw it away and upgrade.

Yes Exactly, keep that economy engine turning!

The USA doesnt need china, it has plenty of land to grow their own food, the rest is just luxury articles.
Noumenon
1 / 5 (3) Jan 30, 2012
It's no longer possible to isolate one self from the rest of the world, as the tentacles of the global economy reach deep into most modern countries. Even communist China has had to get involved in capitalism to become compatible with the global economy.
kaasinees
0 / 5 (21) Jan 31, 2012
It's no longer possible to isolate one self from the rest of the world, as the tentacles of the global economy reach deep into most modern countries. Even communist China has had to get involved in capitalism to become compatible with the global economy.

True, you dont want to be like lybia.