Enticing words on bags of potato chips have a lot to say about social class, researchers find

Dec 01, 2011 By Sarah Jane Keller
For more expensive chips, authenticity is generated through exotic or handmade processes and ingredients that are described as natural, the researchers say. Credit: Dan Stober

(PhysOrg.com) -- Like politicians who adopt regional accents to appeal to local audiences, the manufacturers of potato chips vary the wording on their bags to convey their products' authenticity in different ways to different buyers.

Stanford researchers have analyzed the marketing language on bags of potato chips and found that whether you crunch an ordinary chip or the priciest-exotic-root-vegetable chip, consumers of all social classes value the product that they think is most authentic.

" is not solely reserved for expensive taste," said Josh Freedman, who graduated from Stanford in June with a degree in public policy. "It's important for all consumers; it's just manifested in different ways."

The study, appearing in the Dec. 6 issue of Gastronomica, uses potato chips to analyze class identity in because "you can't use caviar, you can't use pork rinds, you have to use something everybody eats and that's potato chips," said Dan Jurafsky, a professor of .

Freedman began the project by marching into a and photographing the language on potato chip bags. He attracted the stares of employees who didn't know he was working on his final project for Jurafsky's freshman seminar on food linguistics.

Showing authenticity

According to Freedman, their analysis shows that fans of economical brands can be reached with words indicating the chips are from "the same recipe that your grandmother used to make."

"Authenticity for consumers of inexpensive chips is rooted in tradition and hominess," said Freedman. Jurafsky added that the wording on inexpensive chips might tout well-known locations in America, or play upon the traditions of the company and its individual founder.

Authenticity is important to chip consumers of all social classes, said researcher Josh Freeman, but it's just manifested in different ways. Credit: Dan Stober

Text on less expensive potato chip bags might mention "an old family recipe," a time-honored tradition" or a tip of the hat to "the chips that built our company."

For expensive potato chips, on the other hand, authenticity is generated through exotic or handmade processes and ingredients that are described as natural.  The ingredients list may include "sea salt" or brag that that every batch was "hand-raked."

"It's the difference between identity drawn from family values and America and the kind drawn from naturalness and not being artificial," said Jurafsky.

Freedman and Jurafsky also found that advertisers attempting to draw consumers to expensive chips use rare words, more text and more complicated grammar, along with more mentions of health. It's consistent with the tendency for individuals with higher incomes to be well-educated and health-conscious.

Some common words found on inexpensive chip bags: fresh, light, basic and extra. Words for pricier chips: flair, savory and culinary.

Class distinctions

Freedman and Jurafsky also found language differences that echoed the ideas introduced by economist and sociologist Thorstein Veblen at the turn of the 19th century. Veblen, and later sociologists like Pierre Bourdieu, thought that the wealthy, or those who could only hope to appear affluent, needed some way to be distinctive from everyone else.

While Veblen's outrageous behavior likely curtailed his Stanford career to only three years, his ideas about social class distinction persist, even on potato chip bags.

Freedman and Jurafsky found that expensive chips mention not only what they are, but also what they are not. The bags might call the chips unique or the finest and they are—unlike other chips—not fried, not greasy, not fluorescent orange.

"Why would it be that expensive chips have all these negations? It's because they're trying to be different from something else," said Jurafsky.

Now that Freedman has completed the project, he can no longer look at restaurant menus without thinking about their careful wording. "It made me more aware of how we use language and how pervasive certain linguistic elements are," he said.

But the project hasn't changed Freedman's snacking habits. "I still don't eat that many ," he said.

Explore further: Pinterest buys startup with image organizing skills

More information: Gastronomica: The Journal of Food and Culture, Vol. 11, No. 4 (Winter 2012), pp. 46-54. DOI: 10.1525/gfc.2012.11.4.46

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User comments : 5

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_ilbud
2.3 / 5 (3) Dec 01, 2011
So it's a study of marketing and the targeted demographics as reflected by the taglines used. This isn't physics and it isn't science it's an ingrown marketing nonsensefest produced by people too stupid to understand what they're supposed to be doing.
mrlewish
not rated yet Dec 01, 2011
Isn't this sort of like studying television and coming to the unique and world shaking conclusion that advertiser buy ads in shows that the likely consumer of their product watches.
Prok
5 / 5 (1) Dec 01, 2011
Didn't realize potato chips had so much to do with "Semi-conductors"
hyongx
5 / 5 (1) Dec 01, 2011
Didn't realize potato chips had so much to do with "Semi-conductors"


I normally prefer my Pepper-doped semiconductor potato chips to oNion-doped semiconductor potato chips.
Although Pepper-oNion junction potato chips are the best.
Vendicar_Decarian
not rated yet Dec 01, 2011
As a thinking person, I have no brand loyalty.

Neither do I use a label to do anything but identify the contents of a package.

I find the concept of doing so is completely alien and irrational.