As technology evolves, will PCs be left behind?

Sep 12, 2011 By Jon Swartz

Steve Jobs' bombshell resignation as CEO. Hewlett-Packard's abdication of its multibillion-dollar PC group. Google's $12.5 billion purchase of Motorola Mobility. Dell's wobbly sales forecast.

The whipsaw sequence of recent events in the technology industry highlighted what many are calling the rise of mobility and the marginalization of the PC. Meteoric spikes in the sale of smartphones and tablets are merely hastening the diminished status of the traditional desktop PC, whose sales have flattened the past few years with little relief in sight.

The shift from PCs to mobile devices and so-called cloud-based computing has sent ripples throughout the high-tech industry, uprooting HP's business strategy and propelling a Google wireless partnership that seemed unthinkable weeks ago.

Google Chairman Eric Schmidt put it bluntly last week at a cloud conference here: He said tech had exhausted the limits of the PC as a platform, and the future would center on mobile devices.

"The PC market has become commoditized," says analyst Sarah Rotman Epps. "It's a highly competitive business, though PC sales continue to grow."

Absent Jobs' daily wizardry and exacting standards, many now openly question whether even Apple can maintain its innovative ways and marketing guile several years from now, further jeopardizing its own PC sales and inflicting more damage on an-already reeling PC industry.

"Jobs' charisma and marketing skills - not just his tech vision - helped Apple sell products to consumers," says Yan Anthea Zhang, professor of strategic management at Rice University's Jones Graduate School of Business. "With him off-stage, competitors have a chance to catch up to Apple's dominance in the smartphone and tablet markets, in particular."

Certainly the PC isn't necessarily going the way of the dinosaur, pay phones and space shuttle missions. But "" isn't necessarily the first thing most people think of when they talk computers. For many, it's iPhone, Android phone, iPad, Kindle - even BlackBerry.

"When I helped design the PC, I didn't think I'd live long enough to witness its decline," Mark Dean, an IBM veteran who helped build the first PC 30 years ago, recently wrote on his blog. "But, while PCs will continue to be much-used devices, they're no longer at the leading edge of computing."

"The social revolution is driving a paradigm shift in hardware and software, says Salesforce.com CEO Marc Benioff, who has predicted the end of the PC for years. "HP was the first to go, and others will if they don't keep up" with changes.

The rise of software and cloud computing have paralleled the waning dominance of the PC and contributed mightily to its current state, say venture capitalists and tech executives. Kids, in particular, are eschewing desktop PCs and laptops for smartphones and iPads to play games, use email and perform other tasks that do not require large screens.

"The PC device has evolved in terms of size, shape, use and ubiquity," says Pat Richards, a former IBM executive who is now chief technology officer of SCIenergy, an energy-management software company. "There is no doubt software and apps are a huge part of that" by letting consumers perform computing tasks everywhere at any time.

"We're moving from the general-purpose PC to task-specific devices," Richards says. "The iPad can do a lot of what a PC does. And, increasingly, TV screens are replacing computer screens."

"Cloud-based services eliminate the need for heavy local software," says Kevin Spain, general partner at Emergence Capital Partners, which has invested in Salesforce.com and Yammer, a social-networking service for companies.

And, despite its formidable stronghold at businesses, there are signs that the Microsoft Windows monopoly is "cracking," says Ben Horowitz, co-founder and general partner at venture-capital firm Andreessen Horowitz.

"People at the bottom of the food chain used to introduce new technology at a corporation," Horowitz says. "Now executives are buying tablets instead of traditional computers."

The massive move to mobile devices and tablets is reflected in worldwide sales. Market researcher Gartner says sales of smartphones will soar 56 percent, to 467.6 million, this year. Tablet sales will grow nearly four times, to 69.8 million this year, Gartner says.

Worldwide PC shipments, meanwhile, are expected to edge up 9 percent, to 383.6 million this year, Gartner says.

As PC shipments slacken, so have sales of the peripherals that work with them. U.S. consumer sales of printers and keyboards/mice are flat to slightly up, while those for monitors are flat or slightly declining, says researcher The NPD Group. Intel, meanwhile, increasingly is going mobile. Though it builds chips that power 80 percent of the world's PCs, it cannot escape the inevitability of the smartphone age.

The jump to mobile devices, especially outside the United States., happened so fast that it caught many flat-footed. The immolation of HP, the world's No.1 PC maker, is Exhibit A.

The original garage startup's abdication of the PC business is the latest blow to an industry reeling from paper-thin margins and a massive migration to mobile computing.

Just a year ago, HP was inhaling lesser rivals such as 3Par and ArcSight and posting sterling financial numbers. Today, it's contemplating whether to sell or spin off its PC division, which could mean more than one-third of its 300,000 employees might be working for someone else soon.

HP's decision to distance itself from the PC business reflects CEO Leo Apotheker's desire to expand the company into software and services that help customers deliver computing over the Internet, via the so-called cloud.

Its challenges are underscored by lackluster quarterly results and dim prospects for the near future. HP's about-face echoes a plan laid out by IBM CEO Sam Palmisano in 2005. Then, IBM sold its PC business to Lenovo to focus on services and software.

Or is the PC era - whose roots stretch back 30 years - not dead but merely changing in size and shape?

The post-PC era, if that's the right terminology, is essentially a new mix of desktop PCs and laptops, with smartphones and tablets thrown in. Analysts believe hand-held devices, which are selling like digital hotcakes, are new must-have "addictive" markets and that the PC will continue to rule workplaces and have a place in the home.

"The PC is not dead," says Mark Anderson, publisher of Strategic News Service, one of the longest-running tech newsletters. Its paid subscribers include tech executives such as Microsoft CEO Steve Ballmer, Oracle co-President Mark Hurd and Dell CEO Michael Dell.

"Two things are happening: There has been an explosion in consumer devices for watching a movie, reading a book, playing games, looking at photos," Anderson says. "These devices that Steve Jobs incorrectly calls post-PC are mobility devices and carry-alongs. But they have nothing to do with personal computing.

"The recession impacted PC sales more than anything else," he says. "Corporations and government agencies cut back on purchases. And consumers saved their money during a down economy."

Gartner analyst Michael Gartenberg says tablets such as iPad and Samsung's Galaxy won't displace PCs but will increasingly be used as a second or third device for consumers and business users.

"A worldwide installed base of 1.2 billion Windows-based PCs is proof of the PC's relevance," says Stephen Baker, an analyst at market researcher The NPD Group.

By comparison, Gartner predicts an astounding 1 billion smartphones will be sold in 2014, about double that of PCs in the same year.

Former Microsoft executive Paul Maritz envisions consumers getting mountains of information from whatever device or cloud-based application is best for them.

"We inexorably are shifting from a device-centric world to an information-centric world," he says.

An individual's data "will determine what devices look like, rather than the other way around, because it will outlive any particular piece of hardware where it may reside," says Maritz, who is CEO of VMware, a cloud-computing software company.

Hardware - whether a desktop PC or tiny smartphone - will always be necessary to encase data, says Sandy Kurtzig, the former Ask CEO who came out of retirement to launch cloud computing-based company Kenandy last week. "Who's going to win the (tech) race?" she asks. "Cloud is in a good place. It supplies up-to-date, secure data to all forms of hardware."

But the "most profound issue is who will be the custodian of all that information in the cloud? Apple? ? Microsoft? Facebook?" Maritz asks.

History is littered with dead industries that were victims of new ideas or new business models, says Michael Lenox, professor at the University of Virginia's Darden School of Business. In the case of diminished industries, survivors must reinvent themselves. For example, "We still have mainframe (computers); they just have a new role," notes Maritz, a former Microsoft executive. "The same will happen with PCs. They may end up being used for PowerPoint presentations."

Lest anyone else dismiss the PC as an endangered species, consider speculation that Oracle is sniffing at HP's PC division. Even Microsoft has been mentioned as a possible suitor for HP.

"HP's situation is unrelated" to the health of PC sales, analyst Anderson says. "Look at Lenovo (Group). They just announced great numbers."

The Hong Kong-based PC maker, benefiting from low-manufacturing costs and government contracts in China, announced $5.8 billion in third-quarter sales.

And Microsoft is a multibillion-dollar testament to the power of the PC market. Some 31 percent of its nearly $70 billion in fiscal year 2011 revenue came from Windows Operating System-related products and services. The Windows OS is still used in more than 90 percent of the world's PCs, and Microsoft plans to roll out 75 retail outlets called Microsoft Stores in the near future.

"We prefer to think of this as a PC-plus era," Microsoft co-founder Bill Gates said in a 1999 opinion piece in Newsweek. "The PC-plus era will be just as revolutionary," he wrote then. "It will take the PC's power and make it available almost anywhere, on devices that haven't yet been dreamed up."

Microsoft still adheres to that credo.

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User comments : 18

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Grallen
5 / 5 (3) Sep 12, 2011
This article is very biased.
It makes some good points. but withing the span of two paragraphs it says PC sales still grow, then says shipments of PC are slackening? Growth means larger, not smaller shipments... There are players leaving the market, not entering. With growth this means much larger demands on the players that stay.

I expect PC sales to grow on par with population growth, since they already saturate the market.

As for tablets: we all know there will be "explosive growth" soon, because people don't own them yet, and they are useful.

Smart phone tech is very popular and haven't saturated the market yet. This is in a golden age of their growth right now. But it's growth that will slow within 5 years. once again, because people will then already own one they are happy with...

There is no massive shift in anything. These two new techs have entered the scene and are just catching up in a market where there is room for all three...
CHollman82
3 / 5 (2) Sep 12, 2011
Exactly Grallen... the market for PC's is saturated. Everyone that wants one has one and sales should remain stagnant as people replace their home PC every 3-7 years unless their is a massive population boom.

The market for smartphones and tablets, relatively new devices, is not yet saturated... which is why sales are so strong.

Given the current technology and the technology of the foreseeable future I cannot imagine a time when I won't own a desktop PC.
Yellowdart
1 / 5 (1) Sep 12, 2011
I thought HP was just getting out of the individual PC market, and sticking just to selling to businesses?

Tablets are a fad in my opinion. Yes, they are neat, but the smartphone is more portable, fits in your pocket, and does just as good. Why buy an overpriced bulky tablet in comparison to smartphones? Laptops still trump the bulky department with more features.

I don't see an actual need for the tablet, which is why it won't be more than a niche. PC's will continue to have solid sales due to gaming, business, and home use. Smartphones will continue to grow.
Nanobanano
not rated yet Sep 12, 2011
Given the current technology and the technology of the foreseeable future I cannot imagine a time when I won't own a desktop PC.


Kinda see the same thing. Hopefully, we'll come up with more and better applicatiosn for all of the types of computers we have, and ways to better integrate them into our lifestyles: home, appliance, work, automobile, etc.
emsquared
not rated yet Sep 12, 2011
Can't be too much longer before your TV/entertainment system, gaming console and PC are all available in one tower/centrally controlled system, can it? Just place terminals around the house as needed for separate gaming, business/internet and TV viewing/music listening. You could even do lighting, communications and security. The only real problem there being games requiring ever more demanding hardware, I guess.
Physmet
not rated yet Sep 12, 2011
The way I see it is that most people no longer need a PC/laptop - they merely need web/e-mail and for businesses a terminal server connection to a server running full applications. Graphics and design guys need their own machines, but that's about it (I have no doubt there are other exceptions, but let's say 80% of people don't need a pc).

Instead, imagine a smartphone on steroids. It is your phone/text/music/video/app player, etc. as it is now. However it is also capable of running app design tools if you want to make the next big app. It uses bluetooth to connect to any monitor or lcd tv for larger display and keyboard/mouse for ext. input. While at home or a friends house, you have the convenience like a pc, but you just put it in your pocket when you're done. Additionally, it could connect to those projection glasses that I saw they designed a couple of years back (again via bluetooth); in this way, you could have large screen benefits even when out and about. Thoughts?
Squirrel
not rated yet Sep 12, 2011
Seems like a rerun of how TV was going to kill the movies in the 50s. Change not extinction.
Urgelt
not rated yet Sep 12, 2011
The reason the mobile market is so attractive right now has more to do with monopolistic pricing and huge profits than it does with utility.

PCs are useful. They'll continue to be useful. The fact that they are now commodities, where extractive monopolistic practices are difficult to pull off, makes them unappealing to producers looking for huge returns on investment, but consumers still demand them, and there is still growth ahead in that market.

Short-term revision of sales forecasts due to economic turmoil and downturns should not be mistaken for long-term trending.
marraco
5 / 5 (2) Sep 12, 2011
My TV accumulates dust since years ago. Its still cathode technology, and I have no plan to buy a flat screen.

Still, I plan to upgrade my PC this year, or the next one, and I own an i7 SSD.

No plans to buy a tablet.

I dont buy on that story about Apple or HP being significant for PCs future. Just count all the x86 processors made by Intel and AMD, and then count the percentage sold by Apple or HP. Its nothing.

They get out of business because most computers are assembled from parts, either by users, or by retail stores.

Apple and HP they are not "The PC". They are dinosaurs.
bsummey
not rated yet Sep 12, 2011
physmet - not really.
Do you see everyone in the future pluggin their phone into a TV so they can watch a show or movie over the internet? Do you see everyday mom's and grandma's using their phones to scrap book their digital photos? Can you see someone generating school paper on a 4.5" screen? Do you think that everyone is going to be happy when they just watched a movie on their phone with their large screen glasses and have to plug them back in to charge before watching the next? I cannot imaging doing heavy internet research on a phone, you can't keep track of everything.

The large format computers, ex laptops, desktops, are not going anywhere. They may change a little to something that is built into a TV or the wall next to your toilet, but computing power and storage aren't going away regardless of the cloud. Sure the cloud will supplement nicely, but its far from replacing. Houses of the future will have at least 2 PCs, and maybe more phones and tablets.
Nanobanano
not rated yet Sep 12, 2011
I don't trust anything to a "cloud," but then again, I don't do anything worth backing up anyway. Even if I did, I'd probably use something physical and local.

With modern hacking and botnets, corporate buyouts, espionage, and even accidental wifi and other network intercepts and other crap, you never know who is going to end up with your information.

And no, I could never see myself typing a paper, or even browsing an interactive forum on a smartphone. The screens are so darn small, and I have big fingers too, so texting or using touch screen displays is annoying for me.

I don't even have a smartphone, still have an old school cell phone, but even if I did have a smartphone I wouldn't have a use for it. I'd probably just use it to play games on it or something, got a camera built in, so I guess I'd use that since they are much better than the old school camara phone I have, but other than that, no biggie. A couple more years when they start being "tricorders" maybe useful...
sherriffwoody
not rated yet Sep 12, 2011
Tablets and smart phones are, by definition, personal computers(pc's), so the arguement is a little off. Mobile pc's will be useful in some areas, while larger pc's may become less used for consumerism, but, they will always be needed.
default_ex
not rated yet Sep 13, 2011
Don't even see mobile computers, even laptops, replacing a desktop. The desktop is nice because of how universal the technologies involved are. Other than a couple parts, you can just rip parts out of any other computer and stick them in your own and have a very good chance that it works. A single part dies, no need to order a whole new computer, just that one part, and the technical skills required to replace dead parts is a skill we've all picked up in our childhoods playing with Lego blocks. Until mobile devices become that easy to work with, they will not replace the desktop computer except in situations where a desktop computer is impractical.
CreepyD
5 / 5 (1) Sep 13, 2011
Smart phones go out of date or die way faster than a PC, so the market in a way will never be saturated. I have a galaxy S2 which is awesome, but when the contract expires in 2 years, I'll be needing a new one..
Compare that to my PC - I have a PC I'm happy with, and will never buy another.. I only update it component by component as required - I would assume this is becoming more common as people get more tech savvy overall.
Nanobanano
1 / 5 (2) Sep 13, 2011
The real issue is that neither consumers nor governments nor developers thing "wholistically" about technology in general.

It turns out, companies tend to make a single core product and sell it and some add-ons and software.

When are we going to have integrated technology from the top to bottom? Computers and automation in the home, in the business, in the work place, in the grocery, everywhere, in a way which fully integrates all of these devices in a practical way to make life easier and more efficient?

Unfortunately, capitalism discourages mega-scale engineering and type 1 infrastructure, because everyone is concerned about the accumulation of personal wealth or of corporate wealth of their respective "company," and I believe this is a key reason that the wholistic approach to technology is largely ignored.
CHollman82
1 / 5 (1) Sep 13, 2011
Unfortunately, capitalism discourages mega-scale engineering and type 1 infrastructure, because everyone is concerned about the accumulation of personal wealth or of corporate wealth of their respective "company," and I believe this is a key reason that the wholistic approach to technology is largely ignored.


If it wasn't for capitalism there would be no incentive to drive innovation in the first place and we wouldn't have any of these technologies for you to act pretentious about.
Skultch
not rated yet Sep 13, 2011
They made TVs so reliable and cheap that people stopped fixing them. I have no doubts that they will eventually do the same for PCs of all flavors. Yes, it's taking much longer (compatibility with 3rd party hard/software), but it's happening. With wireless HD video streaming to your big living room TV, and ever increasing mobile power, I see most people using laptops (physical keyboard), tablets, and phones (virtual inputs, maybe holographic) instead of getting new towers. (with some exceptions for power users/businesses) Obviously, even this is an intermittent stage before they figure out how to embed everything into our bodies with displays connected to the optical nerve and wireless thought communication. And then...........
Ojorf
not rated yet Sep 19, 2011
The problem is that a LOT of people are not permanently online. On a good day I barely get a transfer rate of 50 kbps (mostly half of that) and it is frustrating just reading physorg, furthermore it is darn expensive here, paying per MB.

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