Did you feel that? Cell networks clogged by calls

Aug 23, 2011 By JACK GILLUM , Associated Press

Cell phone and landline customers experienced connection problems after Tuesday's earthquake, but there were no immediate reports of trouble for police and rescue workers.

Verizon Wireless, AT&T, Sprint and T-Mobile did not immediately report infrastructure damage, although representatives said their networks were congested as the quake sent people scrambling for their phones.

"There were tremors, and everyone decided to call and say, `Did you feel it?'" Verizon Wireless spokesman Tom Pica said.

The congestion was reminiscent, on a much smaller scale, to the frenzy that clogged cellular networks after the Sept. 11, 2001, terrorist attacks.

Police and rescue workers now have priority phones that can get through even when there's a flurry of calls.

Still, the Federal Emergency Management Agency asked people to use text messaging or email for a few hours after the Tuesday quake to keep lines open for emergency responders.

Sprint said some customers might be experiencing delays, but spokesman John Taylor said the company had received no reports of problems from emergency personnel. A District of Columbia police spokesman said officers did not have problems responding to calls.

Pica said there was no damage to the Verizon's equipment. He said the crush of phone calls made it hard for some customers to get through for about 20 minutes after the quake, but he said the congestion appeared to be clearing later in the afternoon.

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LuckyBrandon
not rated yet Aug 23, 2011
in the case of t-mobile, there was an entire loss of signal. it wasnt spotty, it wasn't weak, it wasn't hit or miss, there was no signal to the phones. i even spoke with t-mobile on it and they stated the outage was from MA to Miami, FL...can't have an outage if the circuits are just busy, you get a busy signal... if you were to try calling a t-mobile cell for a few hours after the earthquake, it did not even go to voicemail, your phone would go to dial tone (I tried from my landline, which too went out, but came back on about an hour later)...my cell wouldnt even allow me to attempt an outgoing call due to lack of signal.

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