Group learning strategies increase productivity

May 10, 2011 By Alexandra Berriman

(PhysOrg.com) -- Large businesses could improve their productivity by implementing a peer group learning strategy according to the results of a recent UTS study in Indonesia.

The study implemented workplace learning groups into the Indonesian Taxation Office to support tax officers during a period of organisational change.

The groups were designed to help personnel together to improve the skills and communication required by a modernising organization.

Research coordinator Dr. Kate Collier said the implementation of workplace learning groups saw a positive change in the attitude of personnel, this self-directed group approach helping to break down the hierarchical nature of the organisation that had limited progress.

"My Indonesian research colleague Dr. Rokhman and I were conscious of implementing western models of learning into , so we embedded the traditional Indonesian concepts of 'gotong royong' meaning to do something as a team, as opposed to doing it yourself, and 'musyawarah' referring to building consensus through , to make the change more accessible and culturally appropriate," Dr. Collier said.

"By making these concepts part of the group work and aligning them to the workplace we saw a greater respect and appreciation for shared knowledge in the workplace."

"The taxation office needed to modernise to survive in the 21st century."

Fellow researcher and UTS Senior Lecturer Dr. Tony Holland said that if organisations in Australia face the challenge of organisational change, they may benefit from the implementation of this kind of group learning model.

"This won't work for all organizations, but if morale is low and people blame workers for low productivity then anything that encourages will make a more productive ," Dr. Holland said.

"It is important for people to be happy at work – this can have an impact of a 30 to 40 per cent increase in productivity."

Explore further: Collective bargaining subsidizes low-wage work in some states

Provided by University of Technology, Sydney

not rated yet
add to favorites email to friend print save as pdf

Related Stories

Freedom's just another word for employee satisfaction

Jan 24, 2011

Workers who feel they have autonomy – that they are free to make choices in the workplace and be accountable for them – are happier and more productive according to an extensive research literature review. Yet there's ...

Workplace literacy schemes are too short to improve skills

Nov 25, 2009

The five billion pound Skills for Life programme is based on the assumption that an improvement in literacy and numeracy will increase people's earning potential, as well as their productivity and employability. However, ...

IT-enabled change must involve the entire organization

Mar 29, 2010

The secret to successful IT-enabled change is the right balance between "hard" factors like planning, goals, structure and system architecture and "soft" factors like mindset, culture and organisation. This is one conclusion ...

Office romance? Not a problem most of time: study

Feb 09, 2010

(PhysOrg.com) -- Pam and Jim on The Office. Meredith and McDreamy on Grey's Anatomy. Television shows depict many workplace romances, but in the real world how do co-workers view love on the job? According ...

Violence is a problem in the workplace, study shows

Feb 16, 2009

(PhysOrg.com) -- A survey on the incidence of violence in the workplace has indicated that one in three employers have had problems with their staff being attacked or assaulted in the past year.

Recommended for you

Study identifies upside to financial innovations

Aug 27, 2014

Financial innovations can make or break an economy. While the negative impact of financial innovation has been extensively covered, a new study of financial innovations before and during the last financial crisis indicates ...

User comments : 0