Nokia admits power problems in N8 top handset

Nov 19, 2010 By MATTI HUUHTANEN , Associated Press

(AP) -- Nokia Corp. said Friday its top N8 model, aimed at making up lost ground in the smart phone market, has had power problems with some handsets not turning on after recharging.

The fault was limited to "a small number of " and will be fixed in line with Nokia warranty rules, Nokia spokeswoman Eija-Riitta Huovinen said. She gave no details of whether the problem was regional or how many handsets were affected.

"We've had a lot of positive feedback about the N8. This problem involves really a small number," Huovinen said.

The N8, which looks like Apple Inc.'s iPhone, features a 12-megapixel digital camera with Carl Zeiss optics and a 3.5 inch display. It is built on Symbian 3, a new version of the Symbian software with photo uploading connections to social networks like Facebook and Twitter.

Available also in North America, Nokia's worst market, the N8 was meant to compete with the iPhone that has set the standard for today's smart phones and Ltd.'s BlackBerrys that are the favorite of the corporate set.

More recently, Google Inc.'s Android software has also emerged as a choice for phone makers that want to challenge the iPhone.

And the N8 has been beset with problems.

It was unveiled in April with deliveries expected in the summer but Nokia did not start shipping it internationally until the end of September.

The latest fault, though relatively small, comes at a bad time as the fourth quarter traditionally means strong growth in the wireless industry.

"This doesn't help the Nokia brand, that's for sure. The problems have been mounting for the past few years and every little negative headline adds to that," said Neil Mawston from London-based Strategy Analytics. "It's not a great start for their supposed iPhone or killer."

Nokia's share price was down more than 1 percent at euro7.41 ($10.11) in afternoon trading in Helsinki.

In September, Nokia replaced its Finnish CEO Olli-Pekka Kallasvuo with Microsoft executive Stephen Elop, a Canadian, the first time the company appointed a non-Finn at its helm.

The choice of a North American executive to lead a Finnish company was seen as reflecting the increasing dominance of U.S. and Canadian companies in the evolution of the top end mobile phone business.

The N8 is selling at European retailers for some euro460-euro600 ($625-$820), and can be ordered on Nokia's Web site for euro500.

Mawston said that in America it has an edge on the latest iPhone in price.

"The N8 is pretty competitive. Very similar in specifications to the iPhone 4 at roughly half the price," Mawston said. "The is roundabout the $650 level and the N8 is about the $300 to $350 level."

reported a third-quarter net profit of euro529 million, up from a net loss of euro559 million last year, but said it had lost market share to 30 percent in the period - from 34 percent in 2009.

Despite setbacks, it is still the global leader in handsets, including smart phones, selling 26.5 million in the quarter - up 60 percent on a year earlier. Its closest rivals, Apple sold 14 million and RIM 12.5 million.

Explore further: Who wants a BlackBerry these days? Millions in Africa and Asia

3 /5 (2 votes)
add to favorites email to friend print save as pdf

Related Stories

Nokia starts shipment of N8 model

Sep 30, 2010

(AP) -- Nokia Corp. said Thursday it has begun shipments of its N8 model, a handset that aims to challenge RIM's Blackberry and Apple's iPhone in the smart phone market.

Nokia to cut 1,800 jobs as net profit euro529 million

Oct 21, 2010

(AP) -- Nokia Corp. is moving quickly to restructure its lagging smart phone business under new CEO Stephen Elop, announcing Thursday it will lay off 1,800 people even as third-quarter earnings bounced back ...

Nokia Q2 profit falls 40 pct to $290 million

Jul 22, 2010

(AP) -- Nokia Corp. said Thursday that second-quarter net profit fell 40 percent to euro227 million ($290 million) as the world's largest mobile phone maker lost market share and sales remained flat. Analysts, however, noted ...

Nokia vows to defend smartphone territory, introduces N8

Jun 14, 2010

Finland's Nokia on Monday vowed to defend its number one position in the lucrative "smartphone" business, where it is under fierce pressure from Apple's iPhone and Research in Motion's Blackberry. The Finnish ...

Recommended for you

Standalone wireless info display device an easy fit

Jan 25, 2015

A Latvian team has come up with a good-looking WiFi display device, connecting to the Internet using WiFi, which runs on a high-capacity built-in battery and tracks what's important to you. This is a standalone ...

Technology improves avalanche gear for backcountry skiers

Jan 25, 2015

As outdoor recreation companies increasingly cater to skiers and snowboarders who like to venture beyond the groomed slopes at ski resorts and tackle backcountry terrain, they've put a special emphasis on gear and equipment ...

User comments : 0

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.