Search engine branding to be examined by researcher

June 11, 2008

Like other industries, companies that maintain search engines must work harder to recruit and retain customers. One way to do this is branding -- creating a cognitive impression that a user is likely to retain and rely on when making future decisions.

Jim Jansen, Penn State assistant professor of information sciences and technology, is investigating this process in a new project that examines branding among search engines, one of his main areas of study.

The search engine study will examine how users choose a search engine, how they evaluate that engine's performance in delivering the results they wanted, their reaction to the individual results, and the Web pages to which the search engine links.

"We are really interested in a multi-layered aspect of what causes a person to pick a particular search engine versus another one," Jansen said. "All these platforms are similar, why do customers view one particular platform as superior to the other?"

While companies like Google and Yahoo! have many successful applications, this project looks only at the search engines themselves and views them through a narrowly-constructed definition of branding.

Jansen said this approach will allow him to focus on what specific elements cause a user to choose one search engine over another and what role branding plays in the decision-making process.

The project, which is funded by $50,000 in unrestricted funds from Google, will expand on Jansen's previous research in this area.

"We have found that users will evaluate results from a major search engine at a higher level than from a lesser-known search engine," he said. "We hope to build a multi-layer model of branding in this area -- from search engine selection to evaluation of the final Web page chosen from the results."

Source: Penn State

Explore further: Google founder hopes Alphabet spells innovation

Related Stories

Smart radio prototype developed in Finland

August 31, 2015

The radio of the future will know the listener's preferences. It will also know when background music is needed and when the user wants to listen intently. The prototype of this online radio learns from user's listening habits, ...

VW, Audi offer online check if vehicle has trick software

October 2, 2015

Volkswagen and its Audi subsidiary said Friday that customers in Germany can now go to their websites to see if their vehicles are among those installed with software that the company says was used to manipulate U.S. emissions ...

Recommended for you

The ethics of robot love

November 25, 2015

There was to have been a conference in Malaysia last week called Love and Sex with Robots but it was cancelled. Malaysian police branded it "illegal" and "ridiculous". "There is nothing scientific about sex with robots," ...


Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.