Coming soon in fall 2008: People do less research on products that have already launched

February 12, 2008

When a new product is released – say, an even slimmer laptop or the next generation iPhone – people either find out about it beforehand through an announcement or see it after it hits stores. Does when you hear about a product matter? A new study from the April issue of the Journal of Consumer Research reveals that whether a new product is already available when people first find out about it can significantly alter how it is evaluated.

Susan Jung Grant (University of Colorado, Boulder) and Alice M. Tybout (Kellogg School of Management, Northwestern University) found that consumers will be more comprehensive in their evaluations when considering new products to be released in the future.

“The temporal frame effect occurs because the future is inherently more uncertain than the past,” write Jung Grant and Tybout. “The plan to launch a new product may be altered or even aborted before it occurs; however, after the launch occurs, that event is fixed even though its success may be unknown.”

In a series of experiments, the researchers found that, when the product launch was in the future, consumers paid attention to both the strength of the brand launching the new product (i.e., Apple) and to marketplace conditions. However, when the product had already been released, evaluations of the item were only based on perceptions of the company.

“The results of this experiment offer further evidence that the future frame leads to more comprehensive use of available information when forming evaluations than does the past frame,” the researchers write. “These findings imply that market researchers studying consumers’ evaluations should be attentive to temporal frame both when conducting research and generalizing their results.”

Source: University of Chicago

Explore further: New supercomputer software takes one giant step closer to simulating the human brain

Related Stories

Recommended for you

From a very old skeleton, new insights on ancient migrations

October 9, 2015

Three years ago, a group of researchers found a cave in Ethiopia with a secret: it held the 4,500-year-old remains of a man, with his head resting on a rock pillow, his hands folded under his face, and stone flake tools surrounding ...

Who you gonna trust? How power affects our faith in others

October 6, 2015

One of the ongoing themes of the current presidential campaign is that Americans are becoming increasingly distrustful of those who walk the corridors of power – Exhibit A being the Republican presidential primary, in which ...

Ancient genome from Africa sequenced for the first time

October 8, 2015

The first ancient human genome from Africa to be sequenced has revealed that a wave of migration back into Africa from Western Eurasia around 3,000 years ago was up to twice as significant as previously thought, and affected ...

Mexican site yields new details of sacrifice of Spaniards

October 9, 2015

It was one of the worst defeats in one of history's most dramatic conquests: Only a year after Hernan Cortes landed in Mexico, hundreds of people in a Spanish-led convey were captured, sacrificed and apparently eaten.


Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.