Archive: 08/31/2012

Customer service is an emotional experience

You can probably recall a customer service experience that left you feeling good. A recent study has shown not only that positive emotion from sales staff is contagious to a customer, but that a satisfied customer also improves ...

Aug 31, 2012
5 / 5 (1) 0

High-Tech fishing net finalist for Dyson Award

(Phys.org)—Dan Watson, a Glasgow School of Art graduate, has won the UK leg of the James Dyson award for his innovative fishing net rings that light up and guide smaller fish through nets meant for larger ...

Aug 31, 2012 report
5 / 5 (3) 2 | with audio podcast

Mini robot builds NPL probe

Precision engineering requires accurate measurements and these are often made using co-ordinate measuring machines, or CMMs.

Aug 31, 2012
5 / 5 (3) 0

UK summers see moth population boom

(Phys.org)—Moths that spend their summers in the UK experience a population explosion with numbers increasing fourfold, a new study suggests, findings that are changing how we view insect migration.

Aug 31, 2012
not rated yet 0